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Healthcare Administrative Assistant

2 months ago

Toronto, Ontario, Canada Dr. Mehrdad Ghassem Boland Medical Corporation Full time
Position Overview

The Healthcare Administrative Assistant plays a vital role in ensuring the smooth operation of our medical office. This position requires a combination of administrative skills and customer service expertise to support both patients and healthcare professionals.

Key Responsibilities
  • Client Interaction: Welcome patients and guide them to the appropriate service areas.
  • Information Management: Provide essential information to clients and the public, ensuring clarity and accuracy.
  • Data Processing: Collect and manage information necessary for delivering exceptional customer service.
  • Communication: Operate the telephone system and manage incoming calls efficiently.
  • Office Management: Order and maintain office supplies to ensure a well-equipped environment.
  • Appointment Coordination: Schedule and confirm patient appointments, maintaining an organized calendar.
  • Record Keeping: Maintain accurate work records and logs to support office operations.
  • Clerical Support: Perform various clerical tasks, including filing, sorting, and distributing correspondence.
  • Customer Service: Deliver high-quality service to all clients, addressing their needs and inquiries.
Qualifications

Education: Completion of a secondary (high) school graduation certificate is required.

Experience: Candidates should have between 1 to 7 months of relevant experience in a similar role.

Diversity and Inclusion Initiatives

Our organization is committed to supporting newcomers and refugees by recognizing foreign credentials and providing cross-cultural training to foster an inclusive workplace.

Indigenous Support Programs

We offer mentorship and networking opportunities for Indigenous individuals, along with cultural competency training for all staff members.

Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Work Hours: 30 to 40 hours per week