Business Systems Analyst

6 days ago

Toronto, Ontario, Canada Seneca Full time
Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team at Seneca. As an Intermediate Business Analyst, you will play a key role in providing business process and systems proficiency in relation to ERP and college business activity and information technologies.

Key Responsibilities

Planning and Analysis

  • Analyze existing systems and integration with corporate ERP (PeopleSoft HR) system, identifying opportunities for improvement and issues with corrective actions.
  • Initiate interactions with internal and external business stakeholders to plan process definition, collecting efforts to identify, recommend, and design system changes to meet current and future needs.
  • Facilitate work groups with business owners, stakeholders, and system users to maximize the effectiveness of adopting new systems and system changes.
  • Examine client requirements to ensure information is complete and alternatives are available. Define the objective and scope of projects and build detailed functional specifications.
  • Provide effective subject matter expertise to identify future business practices and recommend system functionality.
  • Present the design to the client and, upon client approval, work with the client team to implement the solution.
  • Work closely with the Manager of Enterprise Software Solutions to plan and implement system changes as per business requirements.

Project Requirements Management

  • Define and document detailed requirements at all phases of work, including a traceability matrix to track the relationship between requirements, system design, test cases, and deliverables, ensuring comprehensive coverage and adherence to specifications.
  • Work directly with the internal HR Technology team to review and collect business requirements, processes, and recommendations to meet user needs and system requirements, ensuring documentation contains measurable clarity.
  • Work with PeopleSoft developers' team to implement technical changes to the HR system and review results.
  • Complete detailed and complex system functional specifications for reports, interfaces, conversions, modifications, customizations, and extensions.
  • Ensure updates and changes to application configurations meet change management and security specifications.
  • Successfully deliver on new or changed functional specifications and application user-level configurations.
  • Document testing scenarios, test scripts, testing issues, resolutions, and UAT support, and collaborate with the project team to meet timelines and escalate risks.

Quality Management

  • Participate in quality reviews of team deliverables and ensure adherence to standard project and business analysis methodology.
  • Create appropriate test cases to ensure planned functionality meets business requirements of relevant areas within the institution.
  • Effectively manage risks, anticipate challenges, investigate, and make recommendations that may have cross-functional impact.

Project Delivery Training Support

  • Work with Organizational Change Management, business owners, and identified training support staff.
  • Support business process training, including current updates to training materials, documentation, and coordinate/deliver training in various formats.
  • Maintain flexibility of project methodology where required between waterfall, agile, hybrid.
Qualifications

Education

  • Post-Secondary Credential in Computer Science, Business Administration, Management Information Systems, or an equivalent combination of education and experience.
  • ERP Functional Analyst / Business User Certification, Business Analyst Certification is preferred.

Experience

  • Minimum of five (5) years practical work experience in a Business Analyst role with primary emphasis on PeopleSoft HR systems analysis and programming.
  • Experience in configuring with any of the PeopleSoft modules– Core HR, Workforce administration, Base Benefits, Time and Labor, Absence Management and Canadian Payroll.
  • Experience in integration of functional and technical enhancements.

Skills

  • Investigative, research, analytical and problem-solving skills.
  • Ability to manage multiple demands, competing priorities, meeting deadlines.
  • Sound business analysis and integration knowledge and best practices.
  • Very good knowledge of structured analysis and prototyping techniques and principles and the ability to adapt them to changing requirements, and knowledge of PS Query and SQL scripting.
  • Experience with MS Office tools, Project, Visio, analytical reporting tools.
  • Well-developed interpersonal, customer service and communication skills (verbal and written) to interact effectively with multi-cultural/racial/able students, staff and the public are required.

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