Facilities Management Operations Leader

3 weeks ago


Ottawa, Ontario, Canada BGIS Full time
Job Summary

The Regional Operations Manager is a key leadership role within BGIS, responsible for the effective management of a skilled trades operation. This position requires a strong focus on team engagement, process development, and compliance with regulatory requirements.

Key Responsibilities
  • People Leadership
    • Manage a team of skilled trades employees, including employee engagement, development, and performance management.
    • Ensure compliance with health and safety standards through regular tool box talks, safety training, and protective equipment provision.
    • Monitor and maintain current awareness of all applicable regulations and requirements.
    • Provide technical support to employees.
  • Operations Management
    • Manage operational budgets, focusing on cost control and weekly work order expenditures.
    • Collaborate with stakeholders to review, develop, and implement processes and standard operating procedures.
    • Recommend and implement technologies to achieve greater efficiencies and productivity.
    • Deploy employees to projects and work orders, ensuring timely completion and adherence to requirements.
    • Monitor and drive team performance to achieve service level agreements and performance metrics.
    • Investigate and resolve operational issues with a high degree of urgency.
  • Education and Qualifications
    • Minimum education: Community college diploma or equivalent training (RPA, CET).
    • Job-related experience: More than five years up to ten years.
    • Knowledge and skills:
      • 8 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
      • In-depth knowledge of applicable regulatory requirements and maintains current awareness.
      • Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
      • Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
      • Skilled at managing a skilled trades operation and employees.
      • Ability to develop and implement processes and standard operating procedures.
      • Skilled at influencing, persuading, and negotiating.
      • Computer proficiency.
    Requirements
    • Trade certification in one or more of the following would be considered an asset:
      • Journeyman level Refrigeration license.
      • Journeyman level Electrical license.
      • Journeyman level Plumbing license.

BGIS is an equal opportunity employer and welcomes applicants from diverse backgrounds. If you require accommodation during the recruitment process, please contact us. We will consult with the applicant and provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.



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