Security Operations Coordinator
2 days ago
Job Summary:
We are seeking a highly skilled and experienced Security Dispatch Operator to join our team at Baycrest Hospital. As a Security Dispatch Operator, you will be responsible for overseeing the state-of-the-art healthcare Control Centre, monitoring various systems, and handling dispatch duties.
Key Responsibilities:
- System Monitoring: Monitor and operate numerous systems, including access control, CCTV, fire and life safety, and emergency overhead announcements.
- Dispatch Duties: Answer telephones, dispatch calls, and handle a variety of dispatch duties, including incident call taking.
- Staff Management: Assist in tracking and deployment of security staff, manage lost and found, and issue visitor and contractor badges.
- Customer Service: Liaise with visitors, clients, and staff, providing excellent communication skills and customer service.
- Technical Knowledge: Working knowledge of CCTV, access control systems, and experience in a supervisory role and dispatching preferred.
Requirements:
- Excellent Communication Skills: Ability to communicate effectively with visitors, clients, and staff.
- Technical Knowledge: Working knowledge of CCTV, access control systems, and experience in a supervisory role and dispatching preferred.
- Customer Service: Excellent customer service skills and ability to handle difficult situations.
Benefits:
Paladin Security is committed to providing a workplace culture of respect, inclusion, and diversity. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun.
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