Director of Service Delivery
10 hours ago
We are seeking a highly motivated and experienced Director of Service Delivery to lead our Service Delivery department. As a key member of our team, you will be responsible for overseeing the financial, operational, and compliance aspects of our transportation operations.
Main Responsibilities- Lead the Service Delivery department, including financial and operational performance.
- Accountable for budget and labor costs.
- Oversee the recruitment, training, and development of Service Delivery staff.
- Provide strategic direction to meet and exceed service quality and reduce operating costs.
- Own the planning and coordination of routes and schedules to ensure safe and timely delivery of products.
- Partner with other teams to resolve conflicts and remove process roadblocks.
- Responsible for employee discipline and corrective actions.
- Participate in incident investigations and safety improvement initiatives.
- Degree educated in Logistics, Supply Chain Management, or related field.
- Certificate of Professional Competence (CPC) in Logistics preferred.
- Minimum 5 years of management experience with demonstrable leadership and senior management activities.
- Experience in managing large teams within Transport Logistics.
This is an administrative/management oversight role that requires occasional operation on the ramp. The successful candidate will be required to work in a fast-paced environment and be able to lift, bend, and stand for extended periods.
What We OfferAs a Director of Service Delivery at 2312 GG Canada Inc., you will have the opportunity to work with a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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