Credit Risk Evaluator

1 month ago

Oakville, Ontario, Canada Samuel, Son & Co. Full time

Position Title: Credit Analyst
Location: Oakville, ON.

About Samuel, Son & Co. Ltd.
At Samuel, we recognize that each team member contributes unique and valuable skills, experiences, and knowledge to our flourishing business. This collaborative spirit has enabled us to thrive for over 167 years in the metals sector. We provide numerous opportunities for our employees to advance and develop their careers, empowering them to make impactful decisions and drive positive change within our organization and the communities we serve. If you are looking for an inclusive, supportive, and welcoming workplace to leave your mark and advance your career, we offer the culture, programs, and opportunities to make it a reality. Together, we are stronger.

Benefits:

  • Competitive salary
  • Health and dental benefits covered by the company.
  • Paid time off and an annual bonus
  • Defined Contribution Pension Plan with company matching
  • Opportunities for career stability and advancement
  • Tuition reimbursement program
  • Flexible working hours (depending on circumstances and position)
  • Provision or reimbursement for personal protective equipment
  • Affinity group for women (dependent on location)
  • On-the-job training

Key Responsibilities:

  • Manage collections for customer accounts across B2B, B2C, and other segments in North America, including portal accounts.
  • Engage with customers regarding overdue invoices and short payments for assigned portfolios.
  • Generate reports from customer portals and reconcile them with aging reports.
  • Release credit-blocked orders based on the credit status of customer accounts.
  • Initiate correspondence with customers regarding outstanding credits.
  • Effectively communicate with both internal and external customers.
  • Utilize collection software, primarily Get Paid.
  • Analyze new and existing accounts to evaluate credit risk; approve and establish limits and payment terms in line with credit policies and authorization levels.
  • Resolve customer disputes in collaboration with the sales department and customer service.
  • Participate in and recommend initiatives for continuous process improvement.
  • Make recommendations for write-offs, bad debts, and outside collections to the Credit Manager.
  • Perform other related duties as required or assigned.

Education & Certifications:

  • University degree or college diploma.
  • Preferred enrollment in a credit & collections professional designation from the Institute of Credit Canada or any other recognized professional institutes in North America.

Qualifications:

  • Minimum of 5 years of experience in credit and collections within a multi-business unit environment.
  • Strong knowledge of credit and collections principles, processes, regulations, and standards.
  • Experience with ERP systems such as IFS, JD Edwards, and D365.
  • Familiarity with portal accounts.
  • Experience with Get Paid and Avalara (US Tax).
  • General accounting knowledge, particularly regarding working capital and its effect on cash flow.
  • Strong analytical skills to interpret commercial reports and data.
  • Advanced computer skills, including proficiency in MS Word, Excel, and Power BI.
  • Excellent communication and negotiation abilities.
  • Proactive and self-motivated approach.
  • Ability to make informed credit and collection recommendations regarding customer risk in a fast-paced environment.
  • Detail-oriented with strong follow-up capabilities.

At Samuel, we foster a culture of equality. Respect and integrity are fundamental to our values. We are dedicated to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.

SAMACO

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