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Credit Analyst
2 months ago
About Samuel, Son & Co. Ltd.
Job Title: Financial Analyst - Credit
At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry.
We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change – within our organization and in the communities where we live and work.
If you're seeking an inclusive, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen.
We're stronger together.
Here are some of the great benefits that we offer:
- Competitive compensation package
- Comprehensive health and dental benefits
- Paid time off and annual bonus
- Defined Contribution Pension Plan with company match
- Opportunity for career stability and growth
- Tuition reimbursement program
- Flexible work arrangements
- Protective personal equipment provided or reimbursed
- Affinity group for women (dependent on location)
- Ongoing training and development
Responsibilities:
As a Credit Analyst, you will be responsible for:
- Collecting customer accounts under B2B, B2C and other categories, based in North America including portal accounts.
- Communicating with customers regarding past due invoices and short payments on assigned portfolios.
- Generating reports from customer portals and reconciling with Aging reports.
- Releasing credit blocked orders based on credit status of customer accounts.
- Initiating customer correspondence regarding outstanding customer credits.
- Communicating effectively with internal and external customers.
- Utilizing Collection Software, such as Get Paid.
- Analyzing new and existing accounts to assess credit risk; approving and setting limits & payments terms in accordance with credit policy and authorization level.
- Resolving customer disputes working with sales department and customer service.
- Contributing to continuous process improvement initiatives.
- Making write-off/bad debt/outside collections recommendations to Credit Manager.
Requirements:
To be successful in this role, you will need:
- University degree or college diploma.
- Enrollment in credit & collections professional designation from the Institute of Credit Canada or any other professional Institutes in North America preferred.
- Minimum 5 years' experience in credit/collections in a multi-BU environment.
- Knowledge of credit & collections principles, process, regulations and standards.
- Experience of working with ERP systems such as IFS, JD Edward & D365.
- Experience of working with Portal accounts.
- Experience of working with Get Paid and Avalara (US Tax).
- General accounting knowledge specifically around working capital and its impact on cash flow.
- Strong understanding and abilities to understand/analyze commercial reports and data.
- Advanced computer skills including MS Word, Excel and Power BI.
- Excellent communication and negotiation skills.
- Proactive and self-motivated.
- Ability to make sound credit and collection recommendations regarding customer risk in a fast-paced environment.
- Detail oriented with strong follow-up skills.
At Samuel, we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.
