Media Operations Specialist

14 hours ago

Toronto, Ontario, Canada Dentsu Media Full time
{"title": "Client Operations Coordinator", "description": "Job Summary

We are seeking a highly organized and detail-oriented Client Operations Coordinator to join our team at Dentsu Media. In this role, you will provide quality media operations support to our clients, ensuring seamless campaign execution and exceptional client service.

Key Responsibilities
  • Manage campaign timelines and coordinate with internal and external partners to ensure timely delivery of materials and meet client specifications.
  • Develop and maintain relationships with key partners across Media Operations and Media brands in Canada.
  • Partner with team members and leadership to implement continuous improvement initiatives related to client and campaign delivery.
  • Ensure smooth client transitions, from onboarding to offboarding, and provide operational support as needed.
  • Collaborate with planning brands to provide operational support for client contract and records setup and system maintenance.
  • Maintain accurate budget records and ensure timely creation and tracking of reference requirements, such as Media Purchase Authorizations (MPAs).
  • Generate reporting templates and maintain client reporting requirements in accordance with client specifications.
  • Support brand leadership in performing client audits and provide additional operational support as needed.
Requirements
  • Post-secondary degree or diploma in Media, Advertising, Finance, Business, or related field.
  • Relevant work experience in media client services or media operations in digital and/or non-digital channels.
  • Excellent time management and ability to meet urgent deadlines.
  • Strong written and verbal communication skills.
  • Knowledge and experience with finance, budgeting, and cost control principles.
  • Previous experience with media systems such as Adtraq or EAS.
  • Strong MS Excel skills, including Pivot Tables and VLOOKUPs.
What We Offer

We offer a competitive salary range of $45-55k, as well as a range of benefits, including medical, dental, RRSP, paid time off, and more. We are committed to creating a diverse and inclusive work environment that values and empowers our employees to bring their full selves to work.

", "lang_code": "en-US"}

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