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Position Overview
Job Title: Customer Service Associate
About Us:
As a leading for-profit thrift retailer across the United States, Canada, and Australia, we are dedicated to promoting sustainability and encouraging a culture of reuse. Our mission is to inspire a future where secondhand shopping is a natural choice. We provide our stores with unique, gently-used items donated by the community, supporting local nonprofit organizations. By purchasing these items directly from our partners, we help divert millions of pounds of goods from landfills while providing essential funding for community programs.
Role Summary:
At Savers / Value Village, our Customer Service Associates play a crucial role in delivering exceptional experiences for our customers, donors, and fellow team members. We are currently seeking both Full-Time and Part-Time Customer Service Associates.
What You Can Anticipate:
- A chance to celebrate diversity. Our team comprises individuals from various backgrounds, each bringing unique perspectives and contributions.
- Engagement in a mission-driven organization, recognized for its positive impact on the environment and local communities.
- Opportunities for professional growth. With our ambitious expansion plans, we prioritize the development and advancement of our team members.
What We Offer:
- Thorough onboarding and training from day one.
- Access to in-house expertise through Savers University, which provides comprehensive training for all team members, from newcomers to senior leaders.
- Extensive health care benefits for full-time employees.
- Company-funded Life and AD&D Insurance.
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching program to help you secure your financial future.
- Paid time off for personal pursuits and leisure activities.
- A variety of mental health resources to support your well-being.
Commitment to Accessibility:
We are dedicated to fair and inclusive employment practices. We will provide accommodations for individuals with disabilities throughout the recruitment and hiring process, ensuring that our policies reflect necessary accessibility standards.
