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Aviation Customer Support Specialist
3 months ago
Are you passionate about the aviation sector and seeking a role that allows you to make a difference?
If you thrive in a dynamic environment and enjoy assisting travelers, this position might be the perfect fit for you. We are looking for dedicated individuals who are committed to delivering outstanding service to passengers.
About the Role:
As a Customer Service Agent with Executive Aviation, you will be part of a dedicated team at the Masset Airport. Your primary responsibility will be to ensure a seamless travel experience for our passengers.
Key Responsibilities:
- Welcome and assist passengers throughout their journey.
- Adhere to airline-specific check-in protocols and procedures.
- Maintain necessary security clearances.
- Facilitate pre-flight seating arrangements for first-class or priority passengers.
- Oversee passenger boarding in accordance with airline guidelines.
- Comprehend flight documentation requirements and carry-on regulations.
- Collaborate positively with airline crew members.
- Enforce airline and airport policies with kindness and professionalism.
- Learn operational procedures such as bridging an aircraft when necessary.
- Perform additional duties as assigned.
Qualifications:
- A minimum of 2 years of experience in a customer service role is preferred.
- Prior experience in an airport setting is advantageous.
- Availability for flexible shifts, including early mornings, evenings, weekends, and holidays.
- Excellent communication skills are essential.
What We Offer:
At Executive Aviation, we provide competitive salary ranges with significant earning potential, alongside fantastic flight benefits and travel perks. We are committed to supporting your professional growth and helping you achieve your career aspirations.
