Spa Services Associate
4 weeks ago
- Employee discounts
- Complimentary uniforms
- Health coverage
- Professional development opportunities
- Wellness resources
Hand & Stone Massage and Facial Spa is on the lookout for individuals who are enthusiastic about customer service, sales, and overall health and wellness. As a prominent franchise with over 600 locations, we excel in providing massage, facial, and hair removal services within the membership-based spa industry.
We seek candidates who are local and desire a long-term position in a supportive and stable environment that offers growth potential. Our Spa Services Associates play a vital role in ensuring that our clients' experiences are exceptional. While prior experience in customer service or as a front desk representative in a spa or clinic is preferred, it is not mandatory.
Key Responsibilities:
- Deliver outstanding customer service to members and guests
- Greet and welcome members/guests upon their arrival
- Manage phone calls, schedule appointments, and promote gift cards, upgrades, and memberships
- Adhere to proper office protocols and maintain organized files
- Advocate for the health and wellness benefits of massage therapy and skincare
- Ensure a professional and tidy work environment
- Exhibit a positive and energetic demeanor
- Collaborate effectively as part of a team
- Demonstrate proficiency in Windows computer applications
- Carry out various other assigned tasks
- Show initiative in taking on new responsibilities
- Ability to handle multiple tasks simultaneously
- Hourly pay plus commissions and bonuses
- Uniform provided
- Safe and professional work atmosphere
- Employee discounts available
- Referral bonuses for employees
- Training provided
Please note that this application is for employment with an independently owned and operated Hand & Stone franchisee, which is a separate entity from H&S Massage Spa Canada Corporation and its affiliates. Each franchisee is solely responsible for all employment-related decisions, including hiring, termination, benefits, and day-to-day operations. Any inquiries regarding the application or hiring process should be directed to the locally owned Hand & Stone franchisee.
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