Spa Services Associate

4 weeks ago


Markham, Ontario, Canada Hand & Stone - Markham, ON Full time
Benefits:
  • Employee discounts
  • Complimentary uniforms
  • Health coverage
  • Professional development opportunities
  • Wellness resources
Spa Services Associate Position
Hand & Stone Massage and Facial Spa is on the lookout for individuals who are enthusiastic about customer service, sales, and overall health and wellness. As a prominent franchise with over 600 locations, we excel in providing massage, facial, and hair removal services within the membership-based spa industry.
We seek candidates who are local and desire a long-term position in a supportive and stable environment that offers growth potential. Our Spa Services Associates play a vital role in ensuring that our clients' experiences are exceptional. While prior experience in customer service or as a front desk representative in a spa or clinic is preferred, it is not mandatory.
Key Responsibilities:
  • Deliver outstanding customer service to members and guests
  • Greet and welcome members/guests upon their arrival
  • Manage phone calls, schedule appointments, and promote gift cards, upgrades, and memberships
  • Adhere to proper office protocols and maintain organized files
  • Advocate for the health and wellness benefits of massage therapy and skincare
  • Ensure a professional and tidy work environment
  • Exhibit a positive and energetic demeanor
  • Collaborate effectively as part of a team
  • Demonstrate proficiency in Windows computer applications
  • Carry out various other assigned tasks
  • Show initiative in taking on new responsibilities
  • Ability to handle multiple tasks simultaneously
Company Perks:
  • Hourly pay plus commissions and bonuses
  • Uniform provided
  • Safe and professional work atmosphere
  • Employee discounts available
  • Referral bonuses for employees
  • Training provided

Please note that this application is for employment with an independently owned and operated Hand & Stone franchisee, which is a separate entity from H&S Massage Spa Canada Corporation and its affiliates. Each franchisee is solely responsible for all employment-related decisions, including hiring, termination, benefits, and day-to-day operations. Any inquiries regarding the application or hiring process should be directed to the locally owned Hand & Stone franchisee.


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