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Spa Associate

2 months ago


Markham, Ontario, Canada Hand & Stone Massage and Facial Spa Canada Full time
Job Summary:Hand & Stone Massage and Facial Spa Canada is seeking a highly motivated and customer-focused Spa Associate to join our team. As a Spa Associate, you will be responsible for providing exceptional customer service, promoting our health and wellness services, and contributing to a positive and professional work environment.Key Responsibilities:
  • Provide outstanding customer service to members and guests, ensuring a positive and memorable experience.
  • Welcome and greet members/guests upon arrival, making them feel valued and appreciated.
  • Answer phones, book appointments, sell gift cards, upgrades, and memberships, utilizing your excellent communication and sales skills.
  • Follow proper office procedures and maintain accurate file records.
  • Promote the benefits of massage therapy and skin care, educating members and guests on our services and products.
  • Maintain a clean and organized work environment, adhering to our high standards of professionalism and appearance.
  • Display a positive and energetic attitude, contributing to a supportive and collaborative team dynamic.
  • Be a team player, willing to assist colleagues and take on additional responsibilities as needed.
  • Possess basic computer skills and knowledge of Windows operating systems.
  • Perform various other duties as assigned, demonstrating flexibility and a willingness to learn.
Company Benefits:
  • Competitive hourly wage, plus commissions and bonuses for outstanding performance.
  • Uniform and professional attire provided.
  • A safe and healthy work environment, prioritizing employee well-being.
  • Employee discounts on spa services and products.
  • Employee referral bonus program.
  • Ongoing training and development opportunities.