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Transition Management Specialist

2 months ago

Markham, Ontario, Canada Lenovo Full time
About the Role

We are seeking a highly skilled Transition Management Specialist to join our Lenovo team in the Americas Region. As a key member of our Advanced Delivery Team, you will be responsible for leading transition programs and ensuring seamless customer transitions from initial sales to recurring Lenovo Managed Services or DaaS solutions.

Key Responsibilities
  • Manage and mentor a team of transition resources to ensure all transition activities meet governance and documentation standards.
  • Provide oversight on regional projects, serving as the project lead on large-scale implementations.
  • Conduct resource planning to support both pre-sales and active transition engagements.
  • Ensure all projects within the program portfolio are executed on time, within budget, and to the satisfaction of both internal and external stakeholders.
Requirements
  • Bachelor's degree in computer science, Business Administration, Engineering, or a related field with an IT focus.
  • 8+ years of progressive experience in information technology and business environments.
Preferred Qualifications
  • Deep understanding of Transition Management principles and best practices.
  • Proven ability to lead teams in a collaborative, matrixed environment.
  • Experience acting as a liaison between business and IT stakeholders, with strong communication skills to engage both groups effectively.
  • Extensive experience in full life-cycle project management, from requirements gathering through to roll-out.
  • Strong organizational, planning, and leadership skills with a focus on delivering large-scale projects.
  • Proficient in MS Office Suite, including Project, Visio, and Excel.
  • Ability to work effectively in a virtual team across different cultures, time zones, and reporting lines.
  • Willingness to travel up to 20%.
  • External project management certification (e.g., PMP from PMI) preferred.
  • ITIL Foundation Certification is a plus.