Guest Services Representative

1 month ago


Bonnyville, Canada MBH Bonnyville Lodging Ltd Full time
Position Overview

The role of a Front Office Associate at MBH Bonnyville Lodging Ltd involves a variety of responsibilities aimed at ensuring a pleasant experience for our guests.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: Previous experience is not necessary as training will be provided.
Work Environment

This position is set within a hotel, motel, or resort environment, where you will engage with guests and manage front desk operations.

Key Responsibilities
  • Register incoming guests and allocate rooms accordingly.
  • Handle group arrivals and departures efficiently.
  • Manage room reservations, including taking, canceling, and modifying bookings.
  • Offer detailed information regarding hotel amenities and services.
  • Provide insights about local attractions and points of interest.
  • Process guest check-outs, calculate charges, and handle payments.
  • Adhere to emergency and safety protocols.
  • Perform clerical tasks such as faxing, filing, and photocopying.
Work Conditions
  • Must possess a keen attention to detail.
  • Ability to thrive in a fast-paced work environment.
  • Willingness to stand for extended periods.
Benefits
  • Comprehensive dental plan.
  • Health care plan included.

Employment Duration: Permanent position.

Language of Work: English.

Working Hours: 30 to 35 hours per week.



  • Bonnyville, Canada MBH Bonnyville Lodging Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Hotel Front Desk Clerk at MBH Bonnyville Lodging Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration:...


  • Bonnyville, Canada MBH Bonnyville Lodging Ltd Full time

    Position OverviewThe role of a Front Office Associate at MBH Bonnyville Lodging Ltd is essential in providing a welcoming atmosphere for guests. This position requires a commitment to excellent customer service and attention to detail.QualificationsEducation: Secondary (high) school graduation certificateExperience: Will trainWork EnvironmentOur...

  • Guest Services Agent

    3 months ago


    Bonnyville, Canada Best Western Bonnyville Inn & Suites Full time

    **We are currently seeking a new team member to join us part-time at the award winning Best Western Bonnyville Inn & Suites.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family,...


  • Bonnyville, Canada MBH Bonnyville Lodging Ltd Full time

    Position OverviewThe role of a Front Office Coordinator at MBH Bonnyville Lodging Ltd involves providing exceptional service to our guests while managing various front desk operations.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: No prior experience is necessary as training will be provided.Work...


  • Bonnyville, Canada Boston Pizza International Inc Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Host to join our team at Boston Pizza International Inc. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesProvide exceptional customer service, ensuring a warm and welcoming experience for all guests.Manage...


  • Bonnyville, Canada Bonnyville and District Centennial Centre Full time

    The primary responsibility of the Customer Service Representative is to provide exceptional service and support to customers, ensuring their satisfaction and fostering positive relationships. The position will serve as the principal point of contact for customer inquiries, utilizing product and facility knowledge plus effective communication to provide...

  • Kinosoo Ridge

    2 weeks ago


    Bonnyville, Canada Kinosoo Ridge Snow Resort Full time

    **Function**: The Guest Relations & Sales Attendant will be responsible for meeting, greeting, and assisting guests by answering inquiries, selling tickets, and marketing the products, services, and programs of Kinosoo Ridge Resort. **Duties & Responsibilities**: - Assist in developing guest relations in a professional manner, while providing quality...

  • Server Representative

    3 weeks ago


    Bonnyville, Canada Boston Pizza International Inc. Full time

    About the Role:We are seeking a skilled and enthusiastic Server to join our team at Boston Pizza International Inc. As a Server, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Lead the Guest Experience: Provide attentive and personalized service to our guests,...

  • Server Representative

    3 weeks ago


    Bonnyville, Canada Boston Pizza International Inc. Full time

    About the Role:We are seeking a skilled and enthusiastic Server to join our team at Boston Pizza International Inc. As a Server, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Lead the Guest Experience: Provide attentive and personalized service to our guests,...

  • Server Representative

    3 weeks ago


    Bonnyville, Canada Boston Pizza International Inc. Full time

    About the Role:We are seeking a skilled and enthusiastic Server to join our team at Boston Pizza International Inc. As a Server, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Lead the Guest Experience: Provide attentive and personalized service to our guests,...

  • Server Representative

    3 weeks ago


    Bonnyville, Canada Boston Pizza International Inc. Full time

    About the Role:We are seeking a skilled and enthusiastic Server to join our team at Boston Pizza International Inc. As a Server, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Lead the Guest Experience at the table and ensure our Guests have everything they...

  • Server Representative

    3 weeks ago


    Bonnyville, Canada Boston Pizza International Inc. Full time

    About the Role:We are seeking a skilled and enthusiastic Server to join our team at Boston Pizza International Inc. As a Server, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Lead the Guest Experience at the table and ensure our Guests have everything they...

  • Server Representative

    3 weeks ago


    Bonnyville, Canada Boston Pizza International Inc. Full time

    About the Role:We are seeking a skilled and enthusiastic Server to join our team at Boston Pizza International Inc. As a Server, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Lead the Guest Experience at the table and ensure our Guests have everything they...


  • Bonnyville, Canada SRA Bonnyville Restaurants Ltd Full time

    Job SummaryWe are seeking a skilled Server - Food and Beverage Services to join our team at SRA Bonnyville Restaurants Ltd. As a Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests.Key ResponsibilitiesCustomer Service: Address customer complaints or concerns in a professional and...


  • Bonnyville, Canada SRA Bonnyville Restaurants Ltd Full time

    Job SummaryWe are seeking a skilled Server - Food and Beverage Services to join our team at SRA Bonnyville Restaurants Ltd. As a Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests.Key ResponsibilitiesCustomer Service: Address customer complaints or concerns in a professional and...


  • Bonnyville, Canada SRA Bonnyville Restaurants Ltd Full time

    Job SummaryWe are seeking a skilled Server - Food and Beverage Services to join our team at SRA Bonnyville Restaurants Ltd. As a Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests.Key ResponsibilitiesCustomer Service: Address customer complaints or concerns in a professional and...


  • Bonnyville, Canada SRA Bonnyville Restaurants Ltd Full time

    Job SummaryWe are seeking a skilled Server - Food and Beverage Services to join our team at SRA Bonnyville Restaurants Ltd. As a Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests.Key ResponsibilitiesCustomer Service: Address customer complaints or concerns in a professional and...


  • Bonnyville, Canada ATB Financial Full time

    **Our bottom line is different.** There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset...


  • Bonnyville, Canada MBH Bonnyville Lodging Ltd Full time

    Position OverviewThe role of a Guest Services Associate at MBH Bonnyville Lodging Ltd is essential in ensuring a welcoming atmosphere for our guests. This position involves various responsibilities aimed at providing excellent customer service and maintaining the smooth operation of the front desk.QualificationsEducation: Completion of secondary (high)...


  • Bonnyville, Canada SRA Bonnyville Restaurants Ltd Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food Service Associate to join our team at SRA Bonnyville Restaurants Ltd. As a Food Service Associate, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.Key ResponsibilitiesGuest ServicePresent menus to guests and make...