Capital and Maintenance Program Analyst

5 days ago

Toronto, Ontario, Canada TORONTO HYDRO Full time
Job Title: Capital and Maintenance Program Analyst

The Capital and Maintenance Program Analyst plays a critical role in ensuring the effective business operations of Toronto Hydro's Capital and Maintenance programs. This position is responsible for analyzing data, identifying gaps and trends, and producing reports related to the Capital and Maintenance Work Programs.

Key Responsibilities:
  • Analyze data to identify gaps and trends in various projects and programs.
  • Prepare reports on project and program status and outcomes.
  • Manage the performance of contractors.
  • Identify gaps and trends, and perform analyses to determine root causes and develop recommended solutions.
  • Gather data, perform data analysis, and create reports to ensure accuracy.
  • Lead and participate in process improvement initiatives and process mapping activities to support departmental continuous improvement programs.
  • Liaise with internal and external stakeholders to ensure successful coordination and delivery of projects and execution.
  • Create and maintain reporting applications, forms, and customized databases.
  • Perform periodic analysis and monitoring of operations data for quality assurance.
  • Participate in corporate-wide initiatives to support overall business strategy.
  • Support the development of rate applications to the regulator, including preparation of narratives and assisting with responses to interrogatories.
Requirements:
  • Bachelor's degree in Engineering or a related field (Electrical Engineering preferred).
  • Three to five years of experience in data analysis, gap analysis, and reporting results.
  • Three to five years of experience in business process redesign, analysis for business projects, identification of areas for improvement, and development of new initiatives.
  • Class G license required.
  • Two or more years of experience in a construction project environment.
  • Familiarity with SAP enterprise modules is an asset.
  • Project/program management experience preferred.
  • Certified Business Analyst Professional (CBAP) designation is an asset.
  • Project Management Professional (PMP) designation is an asset.
  • Excellent verbal and written communication skills.
  • Excellent analytical and business solution development skills, including the ability to function effectively in a dynamic environment.
  • Proficient in Microsoft Office applications, including advanced working knowledge in MS Excel, MS Project, MS Access, and MS Word.
  • Able to proactively identify At-Risk areas of business based on analysis of data and KPIs.
  • Ability to develop statistical tracking methodologies to track performance and measurement against set standards of quality.
  • Ability to develop dependable feedback systems and tracking.
  • Experience with process mapping and procedure writing.
  • Knowledge of Microsoft programming languages (such as VBA or SQL) to support data analytics is an asset.
  • Business and strategic thinking acumen.

Toronto Hydro has introduced a Hybrid Work Arrangement, allowing for remote work up to three days per week, based on business needs. Employees are expected to live in Ontario and within reasonable commuting distance of the office.

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