Receptionist - Bilingual
3 weeks ago
Job Title: Bilingual Receptionist
About the Role:
IO Solutions Contact Center is seeking a highly skilled and bilingual receptionist to join our team. As the first point of contact for our customers, employees, and visitors, you will play a crucial role in creating a positive impression and ensuring a great experience for those who interact with us.
Key Responsibilities:
- Answer phone calls and respond to inquiries
- Manage incoming mail and distribute it to the relevant departments
- Welcome and direct visitors to the correct areas
- Ensure access security protocols are respected and activate/deactivate site access as needed
- Manage the loan of equipment and access cards, as well as billing for lost equipment
- Assist the Human Resources department with administrative tasks and perform reference checks on applicants
Requirements:
- Fluently bilingual (English and French)
- Ability to multitask and prioritize tasks effectively
- Knowledge of Office suite (Microsoft Word, Excel, etc.)
- Excellent oral and written communication skills
- Neat and professional appearance
- Dynamic and cheerful demeanor
- Punctual and reliable
- Good organizational and discretion skills
What We Offer:
- Competitive salary and stability of employment
- Transport refund (terms and conditions apply)
- Employee discounts with IO Solutions partners
- Dynamic and challenging work environment
- Our offices are located 5 minutes away from Namur metro, near the Décarie/highway 40 junction
Why Join Us:
At IO Solutions Contact Center, we value our employees and offer a supportive and inclusive work environment. We are committed to providing opportunities for growth and development, and we believe that our team members are our greatest asset.
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