Receptionist - Bilingual

4 weeks ago


Montreal, Quebec, Canada IO Solutions Contact Center Full time

Job Title: Bilingual Receptionist

About the Role:

IO Solutions Contact Center is seeking a highly skilled and bilingual receptionist to join our team. As the first point of contact for our customers, employees, and visitors, you will play a crucial role in creating a positive impression and ensuring a great experience for those who interact with us.

Key Responsibilities:

  • Answer phone calls and respond to inquiries
  • Manage incoming mail and distribute it to the relevant departments
  • Welcome and direct visitors to the correct areas
  • Ensure access security protocols are respected and activate/deactivate site access as needed
  • Manage the loan of equipment and access cards, as well as billing for lost equipment
  • Assist the Human Resources department with administrative tasks and perform reference checks on applicants

Requirements:

  • Fluently bilingual (English and French)
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of Office suite (Microsoft Word, Excel, etc.)
  • Excellent oral and written communication skills
  • Neat and professional appearance
  • Dynamic and cheerful demeanor
  • Punctuality and good organizational skills

What We Offer:

  • Competitive salary and stability of employment
  • Transport refund (terms and conditions apply)
  • Employee discounts with IO Solutions partners
  • A dynamic and challenging work environment
  • Our offices are located 5 minutes away from Namur metro, near the Décarie/highway 40 junction

Why Join Us:

At IO Solutions Contact Center, we value our employees and offer a supportive and inclusive work environment. We are committed to providing opportunities for growth and development, and we believe that our team members are our greatest asset.



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