Current jobs related to Insurance Customer Relations Specialist - Toronto, Ontario - Onlia x aha insurance
-
Insurance Specialist
2 weeks ago
Toronto, Ontario, Canada Westland Insurance Full timeInsurance SpecialistWe're seeking an Insurance Specialist to promote and educate clients on insurance products, take ownership of client relationships, and help us grow our presence and profile in the local community.Key Responsibilities:Work with clients to uncover complex business challenges, identifying their needs and providing recommendations based on...
-
Insurance Specialist
2 weeks ago
Toronto, Ontario, Canada Westland Insurance Full timeInsurance SpecialistWe're seeking an Insurance Specialist to promote and educate clients on insurance products, take ownership of client relationships, and help us grow our presence and profile in the local community.Key Responsibilities:Manage complex insurance cases and help team members reach their potentialPractice excellent customer service and...
-
Life Insurance Specialist
1 week ago
Toronto, Ontario, Canada Alliance Insurance Brokers Ltd. Full timeJob Title: Life Insurance SpecialistAbout the Role:We are seeking a skilled Life Insurance Specialist to join our team at Alliance Insurance Brokers Ltd. As a Life Insurance Specialist, you will be responsible for assessing potential client markets, calculating premiums, and establishing client insurance coverage.Key Responsibilities:Assess potential...
-
Insurance Policy Specialist
2 weeks ago
Toronto, Ontario, Canada Christina Jude Insurance & Financial Services Inc. Full timeWe are seeking a skilled Insurance Policy Specialist to join our team at Christina Jude Insurance & Financial Services Inc. The ideal candidate will have a strong understanding of insurance policies and be able to provide excellent customer service.Key Responsibilities:Ensure that all necessary forms and medical examinations are completed for insurance...
-
Insurance Policy Specialist
2 weeks ago
Toronto, Ontario, Canada Christina Jude Insurance & Financial Services Inc. Full timeWe are seeking an Insurance Policy Specialist to join our team at Christina Jude Insurance & Financial Services Inc. The ideal candidate will have a strong understanding of insurance policies and be able to provide expert advice to clients.Key Responsibilities:Ensure that all necessary forms and medical examinations are completed for insurance...
-
Transportation Specialist
2 weeks ago
Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full timeAs a key member of the ATS Cleaning Specialist team, you will be responsible for operating and driving company vehicles to pick up and deliver various items and products. This role requires a high level of professionalism in customer service, as well as the ability to load and unload goods efficiently.Key ResponsibilitiesOperate and drive company vehicles to...
-
Insurance Coverage Specialist
2 weeks ago
Toronto, Ontario, Canada LI YANG INSURANCE AND FINANCIAL SERVICES INC. Full timeAt LI YANG INSURANCE AND FINANCIAL SERVICES INC., we are seeking a skilled Insurance Coverage Specialist to join our team. As an Insurance Coverage Specialist, you will be responsible for assessing potential client markets, calculating premiums, and establishing client insurance coverage. You will also be responsible for ensuring that all necessary forms and...
-
Insurance Coverage Specialist
1 week ago
Toronto, Ontario, Canada LI YANG INSURANCE AND FINANCIAL SERVICES INC. Full timeAt LI YANG INSURANCE AND FINANCIAL SERVICES INC., we are seeking a skilled Insurance Coverage Specialist to join our team. As an Insurance Coverage Specialist, you will be responsible for assessing potential client markets, calculating premiums, and establishing client insurance coverage. You will also be responsible for ensuring that all necessary forms and...
-
Bilingual Insurance Sales Specialist
1 month ago
Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout Company 1 - The Manufacturers Life Insurance CompanyCompany 1 - The Manufacturers Life Insurance Company is a leading financial services group operating internationally. With a focus on providing financial advice, insurance, and wealth management, we serve millions of customers globally.The OpportunityWe are seeking a dynamic Bilingual Insurance Sales...
-
Bilingual Insurance Sales Specialist
2 months ago
Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout Company 1 - The Manufacturers Life Insurance CompanyCompany 1 - The Manufacturers Life Insurance Company is a leading financial services group operating internationally. With a focus on providing financial advice, insurance, and wealth management, we serve millions of customers globally.The OpportunityWe are seeking a dynamic Bilingual Insurance Sales...
-
Insurance Policy Specialist
2 weeks ago
Toronto, Ontario, Canada Andrea Giancotti Insurance and Financial Services Inc. Full timeWe are seeking a skilled Insurance Policy Specialist to join our team at Andrea Giancotti Insurance and Financial Services Inc. The ideal candidate will have a strong understanding of insurance policies and be able to provide expert advice to clients.Key ResponsibilitiesCalculate premiums and ensure accurate policy quotesEstablish client insurance coverage...
-
Insurance Sales Specialist
1 week ago
Toronto, Ontario, Canada Christina Jude Insurance & Financial Services Inc. Full timeAt Christina Jude Insurance & Financial Services Inc., we are seeking an experienced Insurance Sales Representative to join our team. As an Insurance Sales Specialist, you will be responsible for ensuring that all necessary forms and policy requirements are completed, monitoring insurance claims, and providing exceptional customer service. Your expertise...
-
Insurance Subrogation Specialist
2 months ago
Toronto, Ontario, Canada Zurich Insurance Company Full timeAbout the RoleZurich Insurance Company is seeking a highly skilled and experienced Senior Claims Recovery Specialist to join our team. As a key member of our Investigative and Recovery Services team, you will play a critical role in evaluating legal liability and aggressively pursuing, negotiating, and resolving subrogation collections.Key...
-
Insurance Subrogation Specialist
2 months ago
Toronto, Ontario, Canada Zurich Insurance Company Full timeAbout the RoleZurich Insurance Company is seeking a highly skilled and experienced Senior Claims Recovery Specialist to join our team. As a key member of our Investigative and Recovery Services team, you will play a critical role in evaluating legal liability and aggressively pursuing, negotiating, and resolving subrogation collections.Key...
-
Private Client Insurance Specialist
2 weeks ago
Toronto, Ontario, Canada RBC Insurance Agency Ltd. Full timeJob Title: Private Client Insurance SpecialistJob Summary:We are seeking a Private Client Insurance Specialist to join our team at RBC Insurance Agency Ltd. As a Private Client Insurance Specialist, you will be responsible for building trusted relationships with Wealth Advisors within RBC Wealth Management Canada and earning the right to work with their High...
-
Insurance Claims Specialist
2 weeks ago
Toronto, Ontario, Canada The Hiring Partner Inc Full timeThe Hiring Partner Inc is seeking an Insurance Claims Specialist to join our team. As an Insurance Claims Specialist, you will be responsible for handling insurance claims and providing excellent customer service to our clients. You will work closely with our insurance team to ensure that claims are processed efficiently and effectively.Key...
-
Customer Relations Specialist
2 weeks ago
Toronto, Ontario, Canada Ebury Full timeEbury is a leading FinTech firm that offers a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration.Customer Relations Specialist - FX DealingWe are seeking a highly skilled Customer Relations Specialist to join our fast-growing team in Toronto. As a key member of our...
-
Private Client Insurance Specialist
1 month ago
Toronto, Ontario, Canada RBC Insurance Agency Ltd. Full timeJob Title: Private Client Insurance SpecialistAt RBC Insurance Agency Ltd., we are seeking a highly skilled Private Client Insurance Specialist to join our team. As a key member of our team, you will be responsible for building trusted relationships with Wealth Advisors within RBC Wealth Management Canada and earning the right to work with their High Net...
-
Private Client Insurance Specialist
1 month ago
Toronto, Ontario, Canada RBC Insurance Agency Ltd. Full timeJob Title: Private Client Insurance SpecialistAt RBC Insurance Agency Ltd., we are seeking a highly skilled Private Client Insurance Specialist to join our team. As a key member of our team, you will be responsible for building trusted relationships with Wealth Advisors within RBC Wealth Management Canada and earning the right to work with their High Net...
-
Insurance and Risk/Claims Coordinator
3 weeks ago
Old Toronto, Ontario, Canada Zurich Australian Insurance Ltd. Full timeTPA Claims Manager Job DescriptionAs a Third-Party Administrator (TPA) Claims Manager, you will play a crucial role in overseeing the complete claims management process, ensuring that all travel insurance claims are managed with precision, efficiency, and empathy.Key Responsibilities:Manage day-to-day claims department operations, including reviewing and...
Insurance Customer Relations Specialist
3 months ago
About Onlia x aha insurance:
Onlia x aha insurance is a forward-thinking insurance provider dedicated to transforming the insurance landscape in Canada. Our mission is to enhance clarity in insurance and simplify the relationship between consumers and their insurance providers. We leverage technology to optimize the purchasing journey while prioritizing personable customer service. Since our inception, we have been on a growth trajectory, seeking professionals who share our vision of improving the insurance experience.
Our Vision:
Recently, Southampton Group of Companies has acquired Onlia insurance and aha insurance. This acquisition is not merely a merger; it is a fusion of expertise, innovation, and an unwavering commitment to excellence. We aim to disrupt the insurance sector in Canada and are assembling a team of top-tier professionals to realize this vision. Our work environment is collaborative, fast-paced, and agile, empowering every team member to take ownership of their role and contribute to creating a premier experience for our customers.
The Customer Engagement Team:
As a vital part of the Customer Engagement Team, you will collaborate closely with various departments, including marketing, finance, and IT. Each customer interaction is viewed as an opportunity to enhance the overall experience for all clients. Our objective is to anticipate customer inquiries and provide solutions proactively, fostering complete confidence in our digital insurance platform.
Key Responsibilities:
- Exceptional Service: Deliver outstanding customer service across multiple communication channels by addressing product and service inquiries.
- Comprehensive Coverage Support: Provide thorough explanations of coverage, handle claims with empathy, and remarket as necessary to meet coverage and premium requirements.
- Client Correspondence: Manage and respond to all incoming mail and emails from existing clients.
- Renewal Processing: Review and process renewals for all insurers.
- Customer Outreach: Contact clients to complete any required requotes or remarkets.
- Cancellation Management: Process all cancellation requests through company portals.
- Regulatory Compliance: Ensure adherence to internal and external underwriting rules, regulations, and procedures.
- Sales Recommendations: Provide cross-sell and upsell suggestions to existing clients.
- Data Collection: Gather expiry dates on other lines of business from current clientele.
- Insurance Knowledge: Maintain an in-depth understanding of various insurance providers' underwriting rules and product features.
- Portal Proficiency: Demonstrate knowledge and proficiency with various insurer company portals.
- Timely Communication: Respond promptly to inquiries from insurance company underwriters.
- Training Participation: Actively engage in training initiatives.
Qualifications:
- Post-secondary education and/or equivalent experience.
- A minimum of 3 years of experience in home and auto insurance brokerage.
- RIBO license is mandatory.
- Excellent verbal and written communication skills.
- Proficient in computer applications and a strong digital enabler.
- High integrity and a strong work ethic.
- Results-oriented with a focus on customer service.
- Able to thrive in a fast-paced and challenging environment.
- Skilled in prioritizing and managing conflicting demands.
- Capable of working independently as well as collaboratively within a team.
Our Commitment:
At Onlia x aha insurance, we strive to cultivate a diverse workforce that embodies positivity and upholds the values of equality, fairness, and respect. We are committed to an anti-discrimination approach and provide equal opportunities for employment and advancement, regardless of gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability. We value diverse life experiences and cultures, ensuring that all voices are heard and respected.
We welcome and encourage applications from individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.
