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Assistant Bakery Operations Manager
2 months ago
About Farm Boy
Farm Boy is a leading retailer of fresh food and grocery products, committed to providing an exceptional shopping experience for our customers. We are passionate about creating a unique and fresh food shopping experience, and we are seeking a talented individual to join our team as an Assistant Bakery Manager.
Job Summary
The Assistant Bakery Manager will assist the Department Manager in achieving company, store, and department goals. This role will be responsible for providing superior customer service, supporting the training and development of the bakery team, and maintaining a high level of quality and cleanliness in the bakery department.
Key Responsibilities
- Customer Service: Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
- Team Development: Assist in the development of the bakery team by supporting training, coaching, and recognition, while maintaining a high level of confidentiality and trust.
- Communication: Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures, and Health and Safety.
- Department Operations: Assist with floor support and supervision, including serving customers, merchandising and rotation, breaks, and general department cleanliness.
- Office Management: Support office management by completing inventory and orders, invoices, scheduling, and payroll.
- Additional Responsibilities: May be requested to undertake other related duties on a periodic basis.
Qualifications
- Education and Experience: Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
- Skills and Abilities: Excellent organizational, interpersonal, and analytical skills. Clear and effective communication style, both written and oral. Good judgment and decision-making abilities while communicating with customers and Farm Boy team members. Ability to learn manual and automated systems/tools. Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Work Environment: Flexible schedule, including weekends, evenings, and holidays. Fluency in English and French shall be considered an asset.
Work Environment and Physical Demands
- Work Environment: Providing service to several people or departments, working under many simultaneous deadlines.
- Physical Demands: Required to stand and walk for long periods of time during shift. Required to lift, carry, or handle heavy objects.
