Bilingual Client Service Director

3 weeks ago


Montreal, Quebec, Canada Royal Bank of Canada Full time
Job Summary

As a Client Service Manager at Royal Bank of Canada, you will be responsible for delivering exceptional client experiences and ensuring that our services meet or exceed client expectations.

Key Responsibilities
  • Develop and implement client-centric strategies to drive client satisfaction and loyalty
  • Collaborate with cross-functional teams to ensure seamless delivery of services
  • Identify and address client pain points to improve overall client experience
  • Provide exceptional client service and support to ensure client satisfaction
Requirements
  • Proven experience in client-facing roles with a focus on client service and satisfaction
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of RBCIS products and services
What We Offer

We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.



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