Retail Store Supervisor

1 week ago

Fergus, Ontario, Canada COUNTY LINE 27001 Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to lead our sales team at County Line 27001. As a key member of our retail team, you will be responsible for overseeing the daily operations of the sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales staff, providing guidance and support to ensure they meet their sales targets and provide exceptional customer service.
  • Sales Performance: Analyze sales data and develop strategies to increase sales revenue, improve sales processes, and optimize inventory management.
  • Customer Service: Ensure that customers receive a high level of service, responding to their needs and resolving any issues promptly and professionally.
  • Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring that stock levels are maintained and that inventory is accurately recorded.
  • Store Operations: Maintain a clean and organized store environment, ensuring that all areas are tidy and well-presented.
  • Reporting and Analysis: Prepare and submit regular reports on sales performance, customer feedback, and other key metrics to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a retail sales environment
  • Language: English
  • Work Hours: 30 hours per week
Working Conditions
  • Work Environment: Fast-paced retail environment with tight deadlines
  • Physical Demands: Combination of sitting, standing, and walking, with standing for extended periods
Personal Qualities
  • Accuracy: High level of accuracy and attention to detail
  • Client Focus: Strong customer service skills and ability to build rapport with customers
  • Communication: Excellent oral communication skills
  • Flexibility: Ability to adapt to changing priorities and work under pressure
  • Organization: Strong organizational skills and ability to prioritize tasks
  • Reliability: High level of reliability and commitment to meeting deadlines
  • Teamwork: Ability to work effectively as part of a team

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