Current jobs related to Customer Service Manager - Hamilton, Ontario - Boston Pizza Ancaster

  • Customer Service Manager

    3 weeks ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    Job Title: Customer Service ManagerAbout the Role:We are seeking a highly skilled Customer Service Manager to join our team at Boston Pizza Ancaster. As a Customer Service Manager, you will be responsible for directing the operations of our customer service department, ensuring that our customers receive exceptional service and support.Key...

  • Customer Service Manager

    3 weeks ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Boston Pizza Ancaster. The successful candidate will be responsible for leading our customer service operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesLeadership: Provide strategic direction and leadership to the customer service...

  • Customer Service Manager

    3 weeks ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    About the Role:We are seeking a highly skilled Customer Service Manager to join our team at Boston Pizza Ancaster. As a key member of our management team, you will be responsible for leading our customer service operations and ensuring that our customers receive exceptional service.Key Responsibilities:Analyze administrative issues to provide support to...

  • Customer Service Manager

    4 weeks ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    Contact Centre ManagerBoston Pizza Ancaster is seeking a highly skilled Contact Centre Manager to lead our customer service team. As a key member of our operations team, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key Responsibilities:Leadership and Team Management: Direct and advise staff in the...

  • Customer Service Manager

    3 weeks ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    Job Title: Customer Service ManagerAbout the Role:We are seeking a highly skilled Customer Service Manager to join our team at Boston Pizza Ancaster. As a key member of our management team, you will be responsible for directing the operations of our organization and providing exceptional customer service.Key Responsibilities:Analyze administrative issues to...

  • Customer Service Manager

    3 weeks ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    Job DescriptionBoston Pizza Ancaster is seeking a highly skilled Contact Centre Manager to lead our customer service team. The ideal candidate will have a Bachelor's degree and 2 years of experience in a similar role.Key ResponsibilitiesAnalyze administrative issues to provide support to employees.Direct the operations of our customer service...

  • Customer Service Manager

    2 months ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Boston Pizza Ancaster. As a key member of our management team, you will be responsible for leading our contact centre operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesLeadership and ManagementDirect and advise...

  • Customer Service Manager

    2 months ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Boston Pizza Ancaster. As a key member of our management team, you will be responsible for leading our contact centre operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesLeadership and ManagementDirect and advise...

  • Customer Service Manager

    2 months ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Boston Pizza Ancaster. As a key member of our management team, you will be responsible for leading our contact centre operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesLeadership and ManagementDirect and advise...

  • Customer Service Manager

    2 months ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Boston Pizza Ancaster. As a key member of our management team, you will be responsible for leading our contact centre operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesLeadership and ManagementDirect and advise...

  • Customer Service Manager

    2 months ago

    Hamilton, Ontario, Canada Walmart Canada Full time

    Customer Service Manager at Walmart Canada Develop your skills in the retail industry by coordinating front-end operations to provide exceptional customer service and ensure a positive shopping experience. Key Responsibilities: Ensure safe work processes and emergency procedures are followed. Handle customer and associate concerns and provide guidance as...

  • Customer Service Manager

    3 weeks ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    Contact Centre ManagerAbout the RoleWe are seeking a highly skilled Contact Centre Manager to join our team at Boston Pizza Ancaster. As a key member of our management team, you will be responsible for leading our contact centre operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesAnalyze administrative issues to provide...

  • Customer Service Manager

    1 month ago

    Hamilton, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Walmart Canada. As a key member of our Front End operations, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCoordinate Front End operations to ensure safe work processes...

  • Customer Service Manager

    1 month ago

    Hamilton, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Walmart Canada. As a key member of our Front End operations, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCoordinate Front End operations to ensure safe work processes...

  • Customer Service Manager

    1 month ago

    Hamilton, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Walmart Canada. As a key member of our Front End operations, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCoordinate Front End operations to ensure safe work processes...

  • Customer Service Manager

    1 week ago

    Hamilton, Ontario, Ontario, Canada Malibu Events Promotions Full time

    **Role is Based in Hamilton**Lead Our Customer Service Team: Customer Service Manager Needed!Are you a seasoned professional with a passion for leading teams and delighting customers?We are seeking a Customer Service Manager to oversee our customer service department. You'll be responsible for ensuring exceptional service and leading a team to achieve...

  • Customer Service Manager

    3 weeks ago

    Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

    As a Customer Service Manager at Boston Pizza Ancaster, you will be responsible for analyzing administrative issues to provide support to employees, directing the operations of a service-providing organization, and evaluating the performance of establishments that provide services to businesses. You will also plan and organize the operations of these...

  • Customer Service Manager

    1 day ago

    Hamilton, Ontario, Canada Wireless Whiz Whiz Phone Repair Full time

    We are seeking a highly skilled Customer Service Manager to join our team at Wireless Whiz. As a key member of our management team, you will be responsible for ensuring that our customers receive exceptional service and support.About the RoleThis is a challenging and rewarding role that requires strong leadership and communication skills. You will be...

  • Front of House Manager

    1 month ago

    Hamilton, Ontario, Canada Service Inspired Restaurants Full time

    About UsService Inspired Restaurants is a dynamic and growing company that values its team members and strives to create a positive work environment. We are committed to providing exceptional customer service and promoting a culture of excellence in all aspects of our business.Job SummaryWe are seeking a highly motivated and experienced Front of House...

  • Front of House Manager

    1 month ago

    Hamilton, Ontario, Canada Service Inspired Restaurants Full time

    About UsService Inspired Restaurants is a dynamic and growing company that values its team members and strives to create a positive work environment. We are committed to providing exceptional customer service and promoting a culture of excellence in all aspects of our business.Job SummaryWe are seeking a highly motivated and experienced Front of House...

Customer Service Manager

2 months ago

Hamilton, Ontario, Canada Boston Pizza Ancaster Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Manager to join our team at Boston Pizza Ancaster. As a key member of our management team, you will be responsible for leading our customer service operations and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Leadership and Management
    • Direct and advise staff in the development and implementation of service quality assessment strategies
    • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Customer Service
    • Analyze and resolve customer complaints and issues in a timely and professional manner
    • Provide expertise in response to customer needs and preferences
  • Operations Management
    • Evaluate and improve the efficiency and effectiveness of our customer service operations
    • Plan and organize the operations of our customer service department
  • Communication and Collaboration
    • Communicate effectively with customers, staff, and management to ensure seamless service delivery
    • Collaborate with other departments to ensure alignment and consistency in service delivery
Requirements
  • Education
    • Bachelor's degree in a related field (e.g. business, management, customer service)
  • Experience
    • Minimum 2 years of experience in a customer service management role
  • Skills
    • Excellent communication and interpersonal skills
    • Strong leadership and management skills
    • Ability to analyze and resolve complex customer complaints and issues
    • Knowledge of customer service principles and practices
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment