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Programs Senior Manager

2 months ago


Toronto, Ontario, Canada Toronto Metropolitan University Full time

About Toronto Metropolitan University

Toronto Metropolitan University (TMU) is committed to becoming Canada's leading comprehensive innovation university, emphasizing equity, diversity, and inclusion as core elements of our institutional culture. We strive to integrate these values into all aspects of our operations.

We encourage applications from individuals who have demonstrated a commitment to equity, diversity, and inclusion, particularly those from historically marginalized groups, including First Nations, Métis and Inuit Peoples, racialized individuals, Black individuals, persons with disabilities, women, and 2SLGBTQ+ individuals. We prioritize candidates with lived experiences in these communities, as well as those who have worked closely with them. All qualified candidates are welcome to apply, including newcomers and immigrants to Canada.

The Chang School

The G. Raymond Chang School of Continuing Education is recognized as Canada's leading provider of university-based adult education, offering access to a wide range of professionally relevant courses and programs. Since its inception in 1975, the Chang School has empowered approximately 70,000 learners annually through diverse offerings in various fields, including Arts, Business, Communication and Design, Community Services, Engineering, Architecture, and Science. Our flexible programming is available on campus, through distance education, and off-site for organizations.

We particularly welcome applications from individuals who self-identify as women, Black, Indigenous, or racialized persons, as they will play a crucial role in serving our diverse student body. If you identify with these groups, we encourage you to self-identify in your application. This is an exciting opportunity to join The Chang School as we advance our strategic planning efforts, guided by our commitment to equity, diversity, and inclusion.

The Opportunity

The Senior Manager, Programs is essential in executing the strategic vision set forth by the Assistant Dean, Programs. This role involves overseeing key programming elements and ensuring alignment with established project frameworks.

The Senior Manager is responsible for implementing strategies that enhance program quality. Key tasks include conducting market analysis, performing program evaluations, and assessing program-related activities. This position focuses on planning, executing, monitoring, and evaluating these initiatives to achieve successful outcomes under the guidance of the Assistant Dean, Programs.

Key Responsibilities:

  • Lead the execution of strategic initiatives aimed at improving program quality and relevance through collaboration with the Assistant Dean, Programs, the Programs team, and cross-functional units.
  • Provide support and guidance to Program Directors, Managers, and staff in applying project management principles to various initiatives.
  • Work closely with internal and external stakeholders to ensure effective communication and coordination for project success.
  • Supervise the Program Specialist team and the Manager of Research, providing direction to ensure program offerings align with the School's long-term objectives, prioritizing research and data insights that cater to continuous learner needs.
  • Manage program budgets and resource allocation, including identifying opportunities for proposals, grants, awards, and partnerships.

The successful candidate will work in a hybrid environment, combining in-person and remote work.

Leadership Competencies:

Leaders at TMU are expected to demonstrate the following competencies:

  • Acts with Integrity: Upholds high ethical standards and personal integrity, aligning actions with TMU values.
  • Builds Trust and Collaboration: Fosters a culture of trust and meaningful relationships.
  • Leads Inclusively: Creates an environment where everyone is respected, recognized, and empowered to reach their potential.
  • Demonstrates Organizational Acumen: Navigates complex environments with sound judgment and diplomacy.
  • Drives Vision and Results: Implements a vision grounded in effective decision-making to achieve desired outcomes.

Qualifications:

To assist us in understanding your qualifications, please provide a cover letter and resume detailing how you meet the following criteria:

  • Completion of a Master's degree in a relevant field, such as education, business, or the arts.
  • A minimum of five years of relevant experience in post-secondary management or program management roles, including project management from development to assessment, partnership creation, research support, and budget administration.
  • Proven skills in people management and facilitation.
  • Excellent communication abilities, both oral and written, with the capacity to engage effectively with diverse audiences.
  • Strong interpersonal skills for collaboration with internal and external stakeholders.
  • Ability to thrive in a fast-paced environment and work independently with minimal supervision.
  • Exceptional analytical skills that contribute to sound judgment and decision-making.
  • Strong organizational and time management capabilities.
  • Strong conceptual and problem-solving skills.