Claims Specialist
1 week ago
As a Professional Lines Claims Specialist at Brown Consulting Group, you will be responsible for managing a portfolio of professional liability insurance claims for our accounting clients. You will be an advocate for the accounting profession, providing policy-holders with a rigorous defence, while ensuring prudent and effective cost containment and oversight.
Key Responsibilities- Assess Coverage: Analyze relevant policies to determine coverage available. Identify the allegations and assess coverage to determine the extent to which coverage may apply to the claim.
- Investigate: Research, gather and analyze documentation in relation to the claim, including interviews, evidence, expert reports, legal pleadings.
- Evaluate Liability and Damages: Working with internal and external experts, assess the extent of potential liability and damage.
- Financial Management: Maintain accurate and timely reserves based on best available information, actively and effectively mitigate and manage costs and expenses.
- Engage and Oversee Experts: Engage internal and external professionals and other consultants to support effective and timely claim resolution, including accountants, auditors, and internal and external counsel.
- Mediate, Negotiate & Settle: Within company policies and guidelines, including authority statements, you will identify potential litigation and non-litigation strategies and determine the best course of action. You will support the full claims lifecycle including mediations, pre-trial conferences and other procedures, negotiations and settlements required to bring the claim to resolution.
- Document: Maintain a full and complete chronology of events for each claim.
- Other Duties: As assigned.
- Colleagues on the Claims & Legal team;
- Accounting firms and employees;
- Internal and external experts and consultants;
- Internal and external lawyers;
- Third party insurance adjusters.
You are an experienced, results-focused professional with the empathy, intelligence, and drive to help clients through a sometimes-lengthy claims process. You are active in your profession and likely to be a member of the Chartered Insurance Professional Society (CIP or FCIP).
You bring:
- 10+ years work experience in managing professional liability insurance claims
- An undergraduate degree from an accredited university;
- Exceptional analytical, critical and strategic-thinking skills;
- Very strong administrative, time management and organizational skills;
- Proactive problem-solving capacity, finding creative solutions to meet the objective;
- Shrewd negotiating capabilities;
- Effective relationship management, establishing trust, using discretion and acting professionally, to maintain effective working relationships;
- Outstanding written and verbal communication, and
- Strong proficiency in basic office software (Office 365 or equivalent).
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