Claims Adjuster Trainee

8 hours ago

Grande Prairie, Canada Xpera Full time
About Xpera

Xpera is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.

Job Summary

We are seeking a Claims Adjuster Trainee to join our team. The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service.

Key Responsibilities
  • Handling, investigation, and management of claims
  • Reviewing coverages, limitations, warranties, and requirements
  • Ensuring appropriate coverage is in place
  • Following guidelines and instructions
  • Preparing documents and mandatory forms as required
  • Managing a case load of claim matters in compliance with KPIs and SLAs
  • Managing reserves, payments, and financials
  • Providing a high level of customer service to all stakeholders
Requirements
  • Ability to obtain an adjuster's license
  • Previous experience in a related field is an asset
  • Excellent analytical skills, including identification of cause and effect dynamics
  • High attention to detail and service-oriented
  • Effective written communication skills
  • Able to draw valid conclusions and effectively communicate them
  • Team player who is also able to work autonomously
  • Basic computer skills, including proficiency in MS Office products
What We Offer

Xpera offers a competitive compensation package, including a flexible benefits plan that allows you to customize the coverage that is right for you. We also offer opportunities for professional development and growth within the company.

Xpera is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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