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Catering Operations Manager

2 months ago

Kitchener, Ontario, Canada Compass Canada Full time
Catering Lead Job Summary

As a Catering Lead with Compass Group Canada, you will be the face of our company for on-site events, requiring a unique blend of solution-based thinking, speed, and attention to detail. This leadership role involves managing on-site staff, overseeing the entire scope of service, and liaising with clients.

Key Responsibilities:
  • Manage staff and timelines for event setups and service.
  • Engage with clients and Sales Managers, maintaining a rapport while running events.
  • Ensure all food is presented, served, and displayed per standards.
  • Log and maintain food temperatures.
  • Loading vans with catering supplies and ensuring all items are accounted for.
  • Driving to event locations.
  • Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion.
  • Maintain a calm demeanor while under pressure.
  • Make quick, efficient decisions.
  • Thoroughly clean locations after events and assist with inventory, food storage, and other closeout tasks.
  • Return food and beverages, serving equipment, and utensils to the catering facility.
  • Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
Requirements:
  • Valid BC Driver's Licence.
  • Valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying.
  • Open availability to work both morning and evening events.
  • Minimum 4 years of catering or hospitality management, supervisory experience.
  • Excellent customer service skills.
  • Able to accurately read event orders and organize deliveries for the day.
  • Adept at conflict resolution.
  • Advanced problem-solving and delegating skills.
  • Confident leadership qualities, including staff motivation and direction.
  • Ability to follow and maintain written and oral directions for timelines and room setups.
  • Ability to work independently or as part of a team.
  • Extremely well organized and efficient; able to multi-task.
  • Good attention to detail.
  • Physical ability to carry out the duties of the position.

Compass Group Canada is committed to fostering a diverse workforce representative of the communities within which we operate. We encourage and welcome all qualified candidates to apply.