Coast-to-Coast Rock Tools Technician

2 months ago

Timmins, Ontario, Canada 4782 Sandvik MIN, CNS - Canada Full time

About 4782 Sandvik MIN, CNS - Canada

We are a leading global provider of high-quality mining equipment and Rock Tools, seeking a skilled professional to join our dynamic team.

Job Summary

The Mobile Rock Tools Service Technician will play a vital role in providing technical expertise and production support to our mining service locations across Canada.

Main Responsibilities

  • Sharpening and reconditioning of rock tools according to defined specifications
  • Rebuilding of all hammer sizes
  • Sharing knowledge and safe work practices with peers
  • Repairs and maintains rock tools to defined specifications
  • Maintains bit reconditioning report log and maintain accurate records of services performed, parts used, and time spent on each job
  • Collaborate with customers and internal teams to address technical issues and provide efficient solutions when required
  • Troubleshoot and provide technical recommendations and improvements to Supervisor, Sandvik service shops, equipment and tools
  • Perform diagnostics, inspections, and component replacements as required to Sandvik equipment
  • Reports occurrences that may indicate improper usage or selection by operators
  • Completes accurate time records, technical reports, failure reports
  • Stays current with industry, customer, product developments and technical best practices
  • Must be willing and able to travel extensively across Canada up to 75% of the time including working extended hours and shift work at remote sites
  • Must be willing to travel with short notice (24 - 48hr notice) to sites when required
  • Ensure adherence to safety guidelines and company policies during all service operations
  • Provide on-site training to staff on preventative maintenance, SOP's, and best practices to ensure consistency across sites
  • Utilize computer-based systems to generate service reports and document findings
  • Maintain inventory levels and records at sites, receiving of goods and proper recording
  • Technicians will be responsible for hammer rebuilds of various sizes, bit sharpening, above and below ground deliveries and work shops, operation of all on site equipment, and pre-op inspections
  • Complete and file technical reports on hammer rebuilds as defined by specific mine sites
  • Direct supervision and leadership for site including RTTs while on shift
  • Management and support of Vendor Management Inventory as required

Requirements

  • High school diploma or equivalent; technical or trade school education preferred
  • Strong mechanical, electrical, and hydraulic knowledge and skills are an asset
  • Ability to interpret technical manuals, schematics, and drawings is an asset
  • Ability to work as part of an integrated, broad team
  • Must be detail oriented and strive for perfection while performing all duties
  • Strong leadership skills
  • Strong written and verbal communication skills
  • Strong listening skills
  • Ability to remain tactful in difficult situations
  • Flexible, self-motivated with demonstrated initiative
  • Ability to develop knowledge of customer business processes in relation to product reconditioning
  • Computer efficiency
  • Excellent problem-solving abilities and a customer-focused approach
  • Ability to work in diverse and harsh environments
  • Valid G driver's license and clean driving record
  • Proficiency in both English and French is an asset

What We Offer

  • The opportunity to make an impact on our Divisions' performance
  • The opportunity to be part of an ambitious team, in an industry leading business
  • The opportunity to reach your full potential
  • An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training

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