Client Relationships Lead

1 month ago

Toronto, Ontario, Canada Interac Corp. Full time
Job Title: Client Relationships Lead

At Interac Corp., we're shaping the future of the digital economy in Canada by designing and delivering innovative products and solutions that give Canadians control over their money. We're looking for a talented Client Relationships Lead to join our team and drive commercial outcomes for our designated clients.

Key Responsibilities:
  • Develop and execute sales and relationship management strategies to drive revenue growth and deepen existing relationships.
  • Utilize a consultative sales approach to ensure profitable outcomes for both Interac and our clients.
  • Foster productive relationships at all levels within client institutions and the Interac organization.
  • Act as the primary point of escalation for client issues and provide exceptional customer service.
  • Participate in Advisory Committees and represent Client Solutions to drive business growth and development.
  • Support Product Development by sharing client strategies and priorities, socializing new concepts, and testing solutions and business models with clients.
Requirements:
  • Post-secondary degree in Commerce or Business Administration.
  • 10+ years of sales and relationship management experience in the financial services industry, preferably in payments.
  • Eligibility to work for Interac Corp. in Canada in a full-time capacity.
  • Demonstrated success in business development activities, including prospecting and referrals.
  • Proven experience in building trust and strong knowledge of relationship management practices.
  • Proven track record of building and maintaining strong client relationships.
  • Deep understanding of clients' business, including payment strategies across all product/service platforms.
  • Strong payments knowledge, including debit & credit card issuing business required.
  • Excellent strategic thinking, planning, analytical, and evaluative skills.
  • Advanced communications skills, both written and verbal.
  • Commitment to excellence in client, shareholder, and stakeholder relations and service.
How We Work:

We're a company that values excellence and rewards contributions. Our culture encourages talented people to share their ideas and passion for a common goal. We offer a competitive compensation package, a multitude of benefits, and opportunities for education and growth.

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