HR Implementation Consultant

1 day ago

Dartmouth, Nova Scotia, Canada ADP, Inc. Full time
Job Summary

We are seeking a highly skilled HR Implementation Consultant to join our team at ADP, Inc. As an HR Implementation Consultant, you will be responsible for the end-to-end successful implementation of the HR components of ADP's complete Human Capital Management suite of products to businesses of all sizes.

Key Responsibilities
  • Adhere to the ADP Implementation Methodology to implement HR solutions to new and existing ADP clients
  • Assume responsibility and accountability for their client projects while keeping client engaged and satisfied
  • Partner with sales and internal stakeholders to ensure a smooth transition through the implementation stage of the client lifecycle from Sales to Implementation to Client Service
  • Analyze client's HR needs via virtual meetings to determine the necessary setup
  • Configure ADP products following the account specific guidelines
  • Apply industry and product knowledge to optimize system configurations for new or existing clients
  • Provide regular implementation status reports to stakeholders, highlighting critical issues for management and overall status of project
  • Ensure accuracy of all aspects of client set up through collaboration and testing
  • Communicate client responsibilities and keep them on track with their tasks to ensure that project and solutions are delivered on time
  • Responsible to ensure quality of implementation and achieves quality survey targets (NPS)
  • Facilitate and schedule calls to accomplish analysis, walkthrough their new customized solution, validation, first use and troubleshooting
  • Where required, provide local on-site training for those clients that need further support/assistance
Requirements
  • Minimum 3-5 years' experience in HR capacity
  • Strong MS Office Skills (Word/Excel) required
  • Project management knowledge
  • Certificate in Human Resources or Certified Human Resources Professional (CHRP) Designation would be considered an asset
What We Offer

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.

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