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Pharmacy Support Specialist
3 months ago
About Us
At Innomar Strategies, our team members play a crucial role in our mission to enhance health outcomes. We are dedicated to fostering a healthier future, and every individual contributes significantly to our success. We invite you to explore a rewarding career where you can make a meaningful impact in the healthcare sector.
Key Responsibilities
- Assist the Pharmacist or Registered Pharmacy Technician in processing prescriptions.
- Support patients during the prescription pickup process.
- Utilize Kroll Pharmacy software for entering, scanning, and managing prescriptions.
- Ensure accurate record-keeping in pharmacy files and digital systems.
- Confirm that customers receive the correct medications.
- Facilitate workflow through effective prioritization and collaboration.
- Handle phone inquiries from both internal and external stakeholders.
- Screen calls for the Pharmacist(s).
- Manage inventory by ordering, receiving, and maintaining medication stock.
- Prepare and process billing, claims, and related documentation.
- Review invoices and other relevant paperwork.
- Pack and ship prescription orders following established protocols.
- Maintain comprehensive pharmacy records.
- Report adverse events in compliance with regulatory standards and internal obligations.
- Assist with general housekeeping and administrative tasks.
- Be available for standby/on-call duties as required.
Qualifications
- High school diploma preferred.
- Experience in a pharmacy setting is advantageous.
- Familiarity with Kroll software is a plus.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel).
- Strong organizational skills with the ability to multitask effectively.
- Excellent communication and customer service abilities.
- Capability to work independently as well as part of a team.
- Strong time management skills.
- Bilingualism in French and English is an asset.
- Knowledge of the pharmaceutical distribution industry.
- Solid analytical and mathematical skills.
- Effective written and verbal communication skills.
- Strong interpersonal and leadership qualities.
- Attention to detail and effective organizational skills.
- Ability to meet deadlines consistently.
- Experience in cold-chain distribution is beneficial.
- Familiarity with biological and/or cytotoxic medications and sterile preparation is a plus.
- Proficient problem-solving skills to address issues efficiently.
- Knowledge of Microsoft Word, Excel, PowerPoint, and other Office applications.
- Ability to lift up to 50 lbs as part of job responsibilities.
What We Offer
Innomar Strategies provides a comprehensive benefits package designed to support our team members' well-being. This includes traditional offerings such as medical, dental, and vision care, as well as additional resources that promote physical, emotional, financial, and social wellness. We also encourage personal growth through various training programs, professional development resources, and opportunities for mentorship and community involvement.
Work Schedule
This position is full-time.
