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Spa Front Desk Sales Associate

2 months ago

Burlington, Ontario, Canada Hand & Stone - Burlington Full time
Job Title: Spa Front Desk Sales Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Spa Front Desk Sales Associate at Hand & Stone - Burlington. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales.

Key Responsibilities:
  • Provide warm and welcoming service to clients, ensuring a positive experience from arrival to departure.
  • Sell memberships and services to new clients, utilizing your excellent communication and sales skills.
  • Answer phones, book appointments, and manage client interactions with professionalism and efficiency.
  • Maintain a clean and organized workspace, adhering to our high standards of professionalism and attention to detail.
  • Work collaboratively with our team to achieve sales targets and provide exceptional customer service.
Requirements:
  • Previous experience in a customer-facing role, preferably in a spa or wellness environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong sales and marketing skills, with a proven track record of meeting or exceeding sales targets.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Windows computer knowledge and skills, with the ability to learn and adapt to new systems and software.
Perks and Benefits:
  • Competitive pay structure, including commissions and incentives on top of hourly wage.
  • Discounts on products and services, including massages, facials, and laser hair removal.
  • Flexible schedule to fit your lifestyle, with part-time and full-time hours available.
  • Group insurance benefits for full-time employees.
  • Professional clean work environment, with a supportive and engaging team.

We are an independently owned and operated Hand & Stone franchisee, and as such, each independent franchisee is solely responsible for all decisions relating to employees, including hiring and termination, benefits, compensation, and day-to-day activities. Any questions about your application or the hiring process should be directed to the locally owned and operated Hand & Stone franchisee.