Bilingual Claims Manager
4 days ago
Echelon Insurance is a leading provider of Personal and Commercial Specialty Insurance solutions in Canada. We offer a range of products to protect Canadian families and businesses through our trusted network of Broker partners.
Job SummaryWe are seeking a highly skilled Bilingual Claims Manager to join our team. As a key member of our claims department, you will be responsible for managing a team of Unit Managers, providing direction and coaching, and ensuring compliance with operational policies and procedures.
Key Responsibilities- Manage a team of Unit Managers, including hiring, performance management, and day-to-day support
- Provide direction, development, and coaching to Unit Managers
- Comply with all operational policies, procedures, controls, and performance standards
- Prepare reports to management on loss development, potential/actual financial exposure, coverage issues, and claim and recovery strategies
- Ensure compliance with all regulatory and customer service standards
- Work with management to execute claims corporate strategies and create performance targets and goals
- Respond to customer concerns and complaints in an effective and timely manner
- University degree preferred, combined with 5 years of experience, CIP designation (asset), or industry experience as an equivalent
- Valid AMF license required (Quebec)
- A minimum of 5-10 years of handling complex claims in auto, commercial, and housing
- Relevant claims experience, including technical and coverage issues, management/resolution
- Working knowledge of Insurance Act and other legislation governing property and liability insurance claims
- Bilingual (French-English) spoken and written
- Ability to work on several projects simultaneously
- Use of claim operating systems
- Working knowledge of Microsoft Office Suite
- Annual shared success program based on performance
- Annual merit increases based on performance
- Registered Retirement Savings Plan with a matching contribution component
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process.
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Montreal, Quebec, Canada Echelon 56 Full timeAbout Echelon InsuranceEchelon Insurance is a leading provider of Personal and Commercial Specialty Insurance solutions in Canada. We offer a range of products to protect Canadian families and businesses through our trusted network of Broker partners.Job SummaryWe are seeking a highly skilled Bilingual Claims Manager to join our team. As a key member of our...
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