Senior Privacy and Information Analyst

2 weeks ago

Victoria, British Columbia, Canada CRD Full time
Job Summary

This is a challenging and rewarding role that requires a strong understanding of privacy compliance and information management principles. As a Senior Privacy and Information Analyst, you will provide leadership and expertise to support the corporate privacy management program, ensuring adherence to the requirements of the Freedom of Information and Protection of Privacy Act (FOIPPA).

Key Responsibilities
  • Privacy Compliance: Provide subject matter expertise in FOIPPA, access to information and privacy legislation, principles, and standards.
  • Program Development: Support and collaborate with the Manager in the development, implementation, and improvement of privacy management program policies, procedures, and guidance tools.
  • Team Supervision: Supervise the Privacy & Information team with respect to privacy protection issues and administration of the privacy management program.
  • Client Support: Provide professional guidance to internal stakeholders about privacy protection requirements and Privacy and Information services, including direct client support, education, training, support tools, and resources development for the privacy management program.
  • Education and Training: Collaborate with and assist the Manager in designing and delivering privacy and information education programs.
  • PIA Administration: Collaborate with internal stakeholders to administer the privacy impact assessment (PIA) process, including analysis of business activities in relation to privacy program requirements, risk analysis, and mitigation plans.
  • Security Support: Collaborate with IT Security to support security-related aspects of PIA's in accordance with FOIPPA.
  • Investigation Support: Assist the Manager in managing privacy breach investigations, including investigation coordination, case file documentation, fact-finding, report creation, and liaison with the Office of the Information and Privacy Commissioner (OIPC) for BC, as required.
  • Personal Information Bank Directory: Support the Manager in the development, implementation, and evolution of the Personal Information Bank Directory and supporting processes and tools.
  • Confidential Intake: Manage confidential intake (internal/external), assessment, and triaging of key privacy management activities such as reported privacy breaches and PIA inquiries and requests, including detailed and accurate case file documentation.
  • Corporate Initiatives: Act as a Privacy and Information stakeholder and subject matter expert in corporate initiatives, projects, and activities to guide corporate information management activities in support of effective FOIPPA compliance and a privacy-conscious organizational culture.
  • Policy Adherence: Follow all policies, procedures, and standards of the CRD.
  • Additional Duties: Perform other related duties as required.
Key Skills and Abilities
  • Communication: Excellent communication (oral, written, and presentation), interpersonal, and customer service skills.
  • Collaboration: Proven experience working collaboratively to analyze processes and implement privacy improvements.
  • Privacy Management: Proven experience applying privacy management program requirements in large organizations.
  • Legislative Knowledge: Applied knowledge of FOIPPA, and the ability to synthesize and analyze relevant legislation, policies, and/or standards in relation to business practices.
  • Assessment and Problem-Solving: Strong assessment and problem-solving skills, including the ability to research, analyze, interpret, and summarize issues.
  • Technical and Business Analysis: Strong technical and business analysis skills with the ability to work across multiple tools and platforms to map business processes and identify and document information flows.
  • Leadership: Ability to oversee, perform, and complete complex, detailed procedures to a professional standard.
  • Documentation: Ability to design, create, and maintain documentation, presentations, forms, templates, reports, other communications, and tools.
  • Public Speaking: High degree of comfort with public speaking and the ability to coordinate and deliver training and education sessions, in person and/or virtually.
  • Software Proficiency: High level of proficiency and experience with MS Office applications (Word, Excel, PowerPoint, Visio).
  • SharePoint Experience: Proficiency using SharePoint and experience configuring libraries, content types, document sets, managed metadata, and views is desired.
  • PIA Experience: Experience implementing and/or administering PIA's in the BC public sector is desired.
  • Case File Management: Experience working with case file management structures and tools (i.e., legal or law enforcement files) is desired.
Qualifications
  • Education: Degree in a related discipline.
  • Experience: A minimum of 6 years' progressively responsible experience.
  • Supervisory Experience: A minimum of 2 years' supervisory experience.
  • Equivalent Combination: An equivalent combination of education and experience.

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