Guest Experience Manager
4 days ago
The Guest Experience team at Explore Edmonton Corporation plays a vital role in ensuring that customers have a positive and memorable experience during their time at our venues. As a key member of this team, the Manager, Guest Experience will be responsible for delivering and managing all aspects of the guest experience team, including event staff and parking lot operations.
This role requires strong leadership and collaboration skills, with the ability to work closely with multiple departments throughout the organization. The successful candidate will have a proven track record of managing teams, driving productivity, and facilitating operational efficiencies.
The Manager, Guest Experience will be responsible for building and maintaining a highly engaged and productive team that delivers exceptional customer service. This includes developing and facilitating training programs, service recovery processes, and hospitality initiatives for the venue.
The ideal candidate will have:
- 5-10 years of experience in a customer service-focused environment
- 5 years of supervisory or management experience
- Exceptional organizational skills, problem-solving abilities, and quick decision-making skills
- Outstanding communication and interpersonal skills, with the ability to work collaboratively
- Ability to work in various areas, including indoors and outdoors in different climates
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Guest Experience Manager
1 week ago
Edmonton, Alberta, Canada Explore Edmonton Corporation Full timeAbout the RoleThe Guest Experience team at Explore Edmonton Corporation plays a vital role in ensuring that customers have a positive and memorable experience during their time at our venues. As a Manager, Guest Experience, you will be responsible for delivering and managing all aspects of the guest experience team, including event staff and parking lot...
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Guest Experience Manager
1 week ago
Edmonton, Alberta, Canada Explore Edmonton Corporation Full timeAbout the RoleThe Guest Experience team at Explore Edmonton Corporation plays a vital role in ensuring that customers have a positive and memorable experience during their time at our venues. As a Manager, Guest Experience, you will be responsible for delivering and managing all aspects of the guest experience team, including event staff and parking lot...
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Guest Experience Manager
2 weeks ago
Edmonton, Alberta, Canada Explore Edmonton Corporation Full timeAbout the RoleThe Guest Experience team at Explore Edmonton Corporation plays a vital role in ensuring that customers have a positive and memorable experience during events at our venues. As a key member of this team, the Manager, Guest Experience will be responsible for delivering and managing all aspects of the guest experience team, including event staff...
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Guest Experience Manager
2 weeks ago
Edmonton, Alberta, Canada Explore Edmonton Corporation Full timeAbout the RoleThe Guest Experience team at Explore Edmonton Corporation plays a vital role in ensuring that customers have a positive and memorable experience during events at our venues. As a key member of this team, the Manager, Guest Experience will be responsible for delivering and managing all aspects of the guest experience team, including event staff...
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Guest Experience Manager
2 days ago
Edmonton, Alberta, Canada Explore Edmonton Corporation Full timeAbout the RoleThe Guest Experience team at Explore Edmonton Corporation is dedicated to delivering exceptional customer experiences during events at our venues. As a Manager, Guest Experience, you will play a vital role in ensuring that our customers have a positive and memorable experience.You will be responsible for managing all aspects of the guest...
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Guest Experience Manager
2 days ago
Edmonton, Alberta, Canada Explore Edmonton Corporation Full timeAbout the RoleThe Guest Experience team at Explore Edmonton Corporation is dedicated to delivering exceptional customer experiences during events at our venues. As a Manager, Guest Experience, you will play a vital role in ensuring that our customers have a positive and memorable experience.You will be responsible for managing all aspects of the guest...
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Guest Experience Expert
2 weeks ago
Edmonton, Alberta, Canada The Westin Full timeGuest Experience Expert Guest Experience Expert Join our team at The Westin Edmonton as a Guest Experience Expert and be part of creating unforgettable experiences for our guests. About the Role Job Category: Rooms & Guest Services Operations Location: The Westin Edmonton Schedule: Full-Time Position Type: Non-Management Job Summary As a...
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Guest Experience Specialist
3 weeks ago
Edmonton, Alberta, Canada Holiday Inn Edmonton Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Holiday Inn Edmonton. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...
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Guest Experience Manager
3 weeks ago
Edmonton, Alberta, Canada Earls Kitchen + Bar Full timeAbout the RoleAs a Guest Experience Manager at Earls Kitchen + Bar, you will be responsible for leading our front-of-house team to deliver exceptional guest experiences. You will be the face of our restaurant, ensuring that every guest feels welcome and valued.Key ResponsibilitiesLead by Example: Demonstrate exceptional leadership skills and set high...
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Guest Experience Manager
3 weeks ago
Edmonton, Alberta, Canada Earls Kitchen + Bar Full timeAbout the RoleAs a Guest Experience Manager at Earls Kitchen + Bar, you will be responsible for leading our front-of-house team to deliver exceptional guest experiences. You will be the face of our restaurant, ensuring that every guest feels welcome and valued.Key ResponsibilitiesLead by Example: Demonstrate exceptional leadership skills and set high...
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Guest Experience Expert
1 week ago
Edmonton, Alberta, Canada The Westin Full timeGuest Experience Expert role at The Westin Edmonton requires delivering exceptional service, processing operational needs, and addressing guest requests while maintaining a safe work environment and upholding quality standards. Job Description: We're looking for a Guest Experience Expert to join our team at The Westin Edmonton. As a key member of our Rooms...
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Guest Experience Associate
1 week ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at The Westin Edmonton. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...
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Guest Experience Associate
1 week ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at The Westin Edmonton. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...
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Guest Experience Associate
1 week ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at The Westin Edmonton. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...
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Guest Experience Ambassador
2 weeks ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryThe Guest Experience Expert plays a vital role in delivering exceptional service to our guests, creating a memorable and unique experience throughout their stay. This role requires a high level of initiative, flexibility, and attention to detail, as the Guest Experience Expert will be empowered to move about their space and take ownership of...
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Guest Experience Ambassador
2 weeks ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryThe Guest Experience Expert plays a vital role in delivering exceptional service to our guests, creating a memorable and unique experience throughout their stay. This role requires a high level of initiative, flexibility, and attention to detail, as the Guest Experience Expert will be empowered to move about their space and take ownership of...
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Guest Experience Ambassador
2 weeks ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryThe Guest Experience Expert plays a vital role in delivering exceptional service to our guests, creating a memorable and unique experience throughout their stay. This role requires a high level of initiative, flexibility, and attention to detail, as the Guest Experience Expert will be empowered to move about their space and take ownership of...
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Host and Guest Experience Specialist
3 weeks ago
Edmonton, Alberta, Canada Boston Pizza International Inc. Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Host/Greeter to join our team at Boston Pizza International Inc. As a Host/Greeter, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesProvide exceptional customer service, ensuring that every guest feels welcome and...
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Host and Guest Experience Specialist
3 weeks ago
Edmonton, Alberta, Canada Boston Pizza International Inc. Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Host/Greeter to join our team at Boston Pizza International Inc. As a Host/Greeter, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesProvide exceptional customer service, ensuring that every guest feels welcome and...
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Host and Guest Experience Specialist
3 weeks ago
Edmonton, Alberta, Canada Boston Pizza International Inc. Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Host/Greeter to join our team at Boston Pizza International Inc. As a Host/Greeter, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesProvide exceptional customer service, ensuring that every guest feels welcome and...