Guest Experience Manager
2 days ago
The Guest Experience team at Explore Edmonton Corporation plays a vital role in ensuring that customers have a positive and memorable experience during events at our venues. As a key member of this team, the Manager, Guest Experience will be responsible for delivering and managing all aspects of the guest experience team, including event staff and parking lot operations.
This role requires strong leadership and collaboration skills, with the ability to work closely with multiple departments throughout the organization. The successful candidate will have a proven track record of managing teams, driving productivity, and facilitating operational efficiencies.
The Manager, Guest Experience will be responsible for building and maintaining a highly engaged and productive team that delivers exceptional customer service. This includes developing and facilitating training programs, service recovery processes, and hospitality initiatives for the venue.
The ideal candidate will have:
- 5-10 years of experience in a customer service-focused environment
- 5 years of supervisory or management experience
- Exceptional organizational skills, problem-solving abilities, and quick decision-making skills
- Outstanding communication and interpersonal skills, with the ability to work collaboratively
- Ability to work in various areas, including indoors and outdoors in different climates
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Guest Experience Expert
4 days ago
Edmonton, Alberta, Canada The Westin Full timeGuest Experience Expert Guest Experience Expert Join our team at The Westin Edmonton as a Guest Experience Expert and be part of creating unforgettable experiences for our guests. About the Role Job Category: Rooms & Guest Services Operations Location: The Westin Edmonton Schedule: Full-Time Position Type: Non-Management Job Summary As a...
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Guest Experience Manager
7 days ago
Edmonton, Alberta, Canada Earls Kitchen + Bar Full timeAbout the RoleAs a Guest Experience Manager at Earls Kitchen + Bar, you will be responsible for leading our front-of-house team to deliver exceptional guest experiences. You will be the face of our restaurant, ensuring that every guest feels welcome and valued.Key ResponsibilitiesLead by Example: Demonstrate exceptional leadership skills and set high...
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Guest Experience Manager
7 days ago
Edmonton, Alberta, Canada Earls Kitchen + Bar Full timeAbout the RoleAs a Guest Experience Manager at Earls Kitchen + Bar, you will be responsible for leading our front-of-house team to deliver exceptional guest experiences. You will be the face of our restaurant, ensuring that every guest feels welcome and valued.Key ResponsibilitiesLead by Example: Demonstrate exceptional leadership skills and set high...
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Guest Experience Specialist
2 weeks ago
Edmonton, Alberta, Canada Holiday Inn Edmonton Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Holiday Inn Edmonton. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...
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Guest Experience Supervisor
4 weeks ago
Edmonton, Alberta, Canada Rogers Place Full timePosition Overview:As a pivotal member of our Fan Experience and Security team, you will play a crucial role in enhancing the overall experience for our guests. Your leadership will help foster an atmosphere that is welcoming and inclusive, ensuring that every visitor feels valued and appreciated.Key Responsibilities:Welcome all guests with our Signature...
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Guest Experience Ambassador
4 days ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryThe Guest Experience Expert plays a vital role in delivering exceptional service to our guests, creating a memorable and unique experience throughout their stay. This role requires a high level of initiative, flexibility, and attention to detail, as the Guest Experience Expert will be empowered to move about their space and take ownership of...
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Guest Experience Ambassador
3 days ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryThe Guest Experience Expert plays a vital role in delivering exceptional service to our guests, creating a memorable and unique experience throughout their stay. This role requires a high level of initiative, flexibility, and attention to detail, as the Guest Experience Expert will be empowered to move about their space and take ownership of...
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Guest Experience Ambassador
4 days ago
Edmonton, Alberta, Canada The Westin Full timeJob SummaryThe Guest Experience Expert plays a vital role in delivering exceptional service to our guests, creating a memorable and unique experience throughout their stay. This role requires a high level of initiative, flexibility, and attention to detail, as the Guest Experience Expert will be empowered to move about their space and take ownership of...
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Host and Guest Experience Specialist
1 week ago
Edmonton, Alberta, Canada Boston Pizza International Inc. Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Host/Greeter to join our team at Boston Pizza International Inc. As a Host/Greeter, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesProvide exceptional customer service, ensuring that every guest feels welcome and...
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Host and Guest Experience Specialist
1 week ago
Edmonton, Alberta, Canada Boston Pizza International Inc. Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Host/Greeter to join our team at Boston Pizza International Inc. As a Host/Greeter, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesProvide exceptional customer service, ensuring that every guest feels welcome and...
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Host and Guest Experience Specialist
1 week ago
Edmonton, Alberta, Canada Boston Pizza International Inc. Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Host/Greeter to join our team at Boston Pizza International Inc. As a Host/Greeter, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesProvide exceptional customer service, ensuring that every guest feels welcome and...
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Guest Experience Supervisor
4 weeks ago
Edmonton, Alberta, Canada Rogers Place Full timePosition Overview:As a pivotal member of our Fan Experience and Security division, you will play a key role in ensuring an exceptional atmosphere for all attendees. Your leadership will help foster a welcoming and inclusive environment that enhances the overall experience for fans.Key Responsibilities:Welcome all guests with our distinctive approach,...
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Guest Experience Specialist
1 week ago
Edmonton, Alberta, Canada West Edmonton Mall Full timeJob Summary:The Bowling Counter Attendant provides exceptional service to guests and answers inquiries while admitting guests into the bowling lanes and billiards area. This diverse role assists throughout the departments at West Edmonton Mall, a premier entertainment destination.Key Responsibilities:Sell bowling lanes to guests, assign bowlers to lanes,...
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Hospitality Host
2 weeks ago
Edmonton, Alberta, Canada Auberge du Pommier Full timeAbout the Role:Auberge du Pommier is seeking a highly skilled and enthusiastic Host to join our Front of House team. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key Responsibilities:Effectively manage guest flow to maximize seating capacity and ensure a seamless dining...
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Hospitality Host
1 week ago
Edmonton, Alberta, Canada Auberge du Pommier Full timeAbout the Role:Auberge du Pommier is seeking a highly skilled and enthusiastic Host to join our Front of House team. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key Responsibilities:Effectively manage guest flow to maximize seating capacity and ensure a seamless dining...
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Guest Services Manager
4 weeks ago
Edmonton, Alberta, Canada Pomeroy Lodging Full timeWe are seeking a Guest Services Manager to oversee our front desk operations. If you thrive in a vibrant work atmosphere, enjoy engaging with guests, and prioritize organization, this role may be an excellent fit for you. Position Overview As a Guest Services Manager, you will be responsible for guiding your team to surpass expectations and foster...
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Guest Service Manager
5 days ago
Edmonton, Alberta, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Marriott International. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key ResponsibilitiesProcess guest check-ins, verifying identity, payment, and...
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Guest Service Manager
5 days ago
Edmonton, Alberta, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Marriott International. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key ResponsibilitiesProcess guest check-ins, verifying identity, payment, and...
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Guest Service Manager
1 week ago
Edmonton, Alberta, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Marriott International. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key ResponsibilitiesProcess guest check-ins, verifying identity, payment, and...
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Guest Service Manager
1 week ago
Edmonton, Alberta, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Marriott International. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key ResponsibilitiesProcess guest check-ins, verifying identity, payment, and...