Profit Centre Ambassador
2 months ago
Job Summary
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Profit Centre team, you will be responsible for providing exceptional sales support to customers, driving sales growth, and delivering outstanding customer experiences.
Key Responsibilities
- Provide sales support to customers through various channels, including in-person, phone, and email
- Identify customer needs and provide profitable solutions to drive sales growth
- Process sales orders, manage customer data, and maintain accurate records
- Develop and maintain strong relationships with customers, vendors, and teammates
- Resolve customer complaints and issues in a timely and professional manner
- Participate in sales initiatives and promotions to drive revenue growth
- Collaborate with the Outside Sales team to achieve sales targets
- Perform other tasks as required by the Profit Centre Manager
Requirements
- Grade 12 diploma or equivalent; College and/or University degree an asset
- Minimum 1 year of experience in customer service or sales
- Proficient in Microsoft Office software, including Word, Excel, and Outlook
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Intermediate math skills
Preferred Qualifications
- Previous experience in sales or customer service in the wholesale distribution industry
- Knowledge of products sold at the Profit Centre
About EMCO Corporation
EMCO Corporation is a leading wholesale distributor of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to delivering exceptional customer service and driving sales growth.
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