Team Leader

7 days ago


Brampton, Ontario, Canada Central England Coop Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our store management team. As a Team Leader, you will play a key role in driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities
  • Performance Management: Conduct regular performance reviews, set goals, and provide coaching and development opportunities to team members.
  • Store Operations: Oversee the day-to-day running of the store, including inventory management, stock control, and visual merchandising.
  • Customer Experience: Ensure that customers receive exceptional service, resolve customer complaints, and implement initiatives to improve customer satisfaction.
  • Team Leadership: Lead, motivate, and develop a high-performing team, including recruitment, training, and succession planning.
  • Financial Management: Manage store budgets, control costs, and achieve sales targets.
  • Health and Safety: Ensure that the store is a safe and healthy environment for customers and employees.
Requirements
  • Experience: Proven experience in a retail management role, with a strong track record of sales growth and customer satisfaction.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and develop a team.
  • Business Acumen: Strong business acumen, with the ability to analyze data, identify trends, and make informed decisions.
  • Customer Focus: A customer-centric approach, with a passion for delivering exceptional customer service.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development, including training and education programs.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on teamwork and mutual respect.

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