Current jobs related to Technical Support Engineer - Guelph, Ontario - Connect Tech Inc.

  • Technical Support Engineer

    1 month ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support EngineerConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our engineering team. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers, design engineers, software developers, and sales/manufacturing departments.Key Responsibilities:Provide technical support to...

  • Technical Support Engineer

    1 month ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support EngineerConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our engineering team. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers, design engineers, software developers, and sales/manufacturing departments.Key Responsibilities:Provide technical support to...

  • Technical Support Engineer

    4 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer - Connect Tech Inc.We are seeking an experienced Technical Support Engineer to join our team at Connect Tech Inc. in Guelph, ON, Canada. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers, resolving complex technical issues, and collaborating with our engineering team to develop...

  • Technical Support Engineer

    4 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer - Connect Tech Inc.We are seeking an experienced Technical Support Engineer to join our team at Connect Tech Inc. in Guelph, ON, Canada. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers, resolving complex technical issues, and collaborating with our engineering team to develop...

  • Technical Support Engineer

    2 months ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer Connect Tech Inc. is seeking a skilled and driven individual to become a part of our Technical Support Engineering division. The Technical Support team collaborates closely with clients, our Design Engineers, Software Developers, and Sales/Manufacturing departments, gaining extensive exposure to our product offerings, design...

  • Technical Support Engineer

    4 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer Connect Tech Inc. is seeking a skilled and driven individual to become a part of our Technical Support Engineering division. The Technical Support team collaborates closely with clients, our Design Engineers, Software Developers, and Sales/Manufacturing departments, gaining extensive exposure to our product offerings, design...

  • Engineering Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer OpportunityConnect Tech Inc. is seeking an experienced and motivated Technical Support Engineer to join our team. As a Technical Support Engineer, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and solutions.Key Responsibilities:Provide...

  • Engineering Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer OpportunityConnect Tech Inc. is seeking an experienced and motivated Technical Support Engineer to join our team. As a Technical Support Engineer, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and solutions.Key Responsibilities:Provide...

  • Engineering Technical Support Specialist

    2 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Job Title: Engineering Technical SupportConnect Tech Inc. is seeking an experienced and motivated individual to join our Technical Support Engineering team. As a Technical Support Engineer, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and solutions.Key...

  • Engineering Technical Support Specialist

    2 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Job Title: Engineering Technical SupportConnect Tech Inc. is seeking an experienced and motivated individual to join our Technical Support Engineering team. As a Technical Support Engineer, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and solutions.Key...

  • Engineering Technical Support Specialist

    2 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer OpportunityConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our engineering team. As a Technical Support Engineer, you will be responsible for providing technical support to customers, working closely with our design engineers, software developers, and sales/manufacturing departments.Key...

  • Engineering Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer OpportunityConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our team in Guelph, ON. As a Technical Support Engineer, you will play a critical role in providing timely and effective support to our customers, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Provide technical...

  • Engineering Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support Engineer OpportunityConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our team in Guelph, ON. As a Technical Support Engineer, you will play a critical role in providing timely and effective support to our customers, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Provide technical...

  • Technical Support Engineer

    18 hours ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    We're seeking an experienced Technical Support Specialist to join our Engineering team at Connect Tech Inc.Job Summary:As a Technical Support Specialist, you will work closely with our customers, design engineers, and software developers to provide technical assistance and support for our latest products.Key Responsibilities:Provide technical support and...

  • Technical Support Engineer

    2 months ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Technical Support Engineer to join our team at Connect Tech Inc. in Guelph, ON Canada. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our customers, ensuring that they receive the best possible service and experience with our products.Key...

  • Technical Support Engineer

    2 months ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Technical Support Engineer to join our team at Connect Tech Inc. in Guelph, ON Canada. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our customers, ensuring that they receive the best possible service and experience with our products.Key...

  • Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support EngineerConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and solutions.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support EngineerConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and solutions.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support EngineerConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers, design engineers, software developers, and sales/manufacturing departments.Key Responsibilities:Provide technical support to customers and...

  • Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support EngineerConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers, design engineers, software developers, and sales/manufacturing departments.Key Responsibilities:Provide technical support to customers and...

Technical Support Engineer

2 months ago

Guelph, Ontario, Canada Connect Tech Inc. Full time
Technical Support Engineer

Connect Tech Inc. is seeking a skilled and driven professional to become a vital part of our Technical Support Engineering division. This team collaborates closely with clients, our Design Engineers, Software Developers, and Sales/Manufacturing teams, providing extensive exposure to our product offerings, design processes, manufacturing challenges, and field-related inquiries. In this multifaceted and stimulating position, candidates will encounter intricate scenarios that demand technical expertise for effective problem resolution. This role serves as an excellent foundation for future hardware and software Engineering opportunities within the organization.

Our engineering division engages with prominent players in the electronics sector, delivering computing solutions for Unmanned Systems across various domains, including ground, air, and maritime applications, defense, vision systems, machine learning, security, and finance, among others.

Key Responsibilities:

The ideal candidate will operate within Connect Tech's engineering group, providing support for our latest innovations. Responsibilities include:

  • Addressing complex challenges utilizing advanced technological tools such as integrated development environments, high-bandwidth oscilloscopes, logic analyzers, and debuggers.
  • Conducting thorough quality assurance on our newest prototypes by validating software and hardware performance across different operating systems and testing environments.
  • Developing and designing application test code, testing software, benchmarking tools, and test scripts.
  • Collaborating with hardware and software engineering teams to resolve issues.
  • Delivering prompt and effective first-line assistance to external engineers and other technical clients utilizing Connect Tech's products.
  • Setting up, testing, and replicating customer hardware, software, networking, and application challenges.
  • Supporting our sales team by providing engineering insights both before and after sales.
  • Assisting the manufacturing department with failure analysis and modifications to test code.
  • Potentially requiring on-site product support or enhancements.
Essential Skills and Qualifications:
  • Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related field (New Graduates are welcome).
  • Strong verbal and written communication abilities.
  • Quick adaptability and readiness to thrive in a fast-paced environment.
  • Self-motivated and well-organized.
  • Outstanding analytical and problem-solving capabilities with a keen attention to detail.
  • Familiarity and interest in contemporary operating systems, including Linux L4T/Ubuntu/Fedora/Debian/RHEL and Windows 10 (down to XP).
  • Experience with C, Python, and related compilers in a Linux OS context.
  • Understanding of computer bus and interconnection standards such as PCI Express, PCI, USB, SATA, CAN, I2C, SPI, RS-232/485.
  • Candidates must meet the requirements and regulations outlined in the Controlled Goods Regulations under the Canadian Defence Production Act, as well as the regulations specified under the International Traffic in Arms Regulation (ITAR) Title 22, Parts of the United States Code of Federal Regulations.
Additional Assets:
  • Experience with Embedded Systems, NVIDIA Jetson, and GPUs.
  • Proficiency in low-level C programming or experience with device drivers.
  • Familiarity with QNX, Android, or other embedded operating systems.
  • Knowledge of low-level networking protocols such as TCP, UDP, and familiarity with higher-level protocols like FTP, Telnet, SNMP, and SNTP.
  • Ability to interpret electronic schematics.
  • Experience with FPGA tools such as Xilinx Vivado and Altera Quartus.
  • Background in Customer Support or Service.
What We Offer:
  • Engagement in a high-tech, cutting-edge technology sector and on innovative products (Robots, Drones, Artificial Intelligence, Vision Systems, Military Systems).
  • Exciting collaboration as NVIDIA's largest embedded ecosystem partner, with numerous new and thrilling GPU-based developments in progress.
  • Involvement in projects for clients across over 40 countries worldwide.
  • A dynamic and vibrant company culture with a friendly community atmosphere.
  • Employees exhibit a strong passion for their work within the embedded industry and continuously seek ways to elevate Connect Tech to new heights.
  • Competitive salaries, an appealing profit-sharing program, a comprehensive benefits package, and a casual business dress code.