Customer Service Representative
20 hours ago
At PAL Airlines, we're dedicated to delivering exceptional air travel experiences. Our team is passionate about providing reliable, on-time performance and exceptional customer service.
We're seeking a part-time Customer Service Representative to join our team in Sept-Iles, QC. As a key member of our team, you'll be responsible for:
- Assisting customers throughout their booking, flight check-in, and boarding processes.
- Ensuring the safe movement of passengers and providing extra assistance when needed.
- Providing outstanding customer service and resolving issues promptly.
- Collaborating with our team to develop new customer service initiatives and ideas.
- Performing administrative duties and reporting on flight operations.
- Working closely with all departments to ensure a seamless customer experience.
To succeed in this role, you'll need:
- A minimum of 1 year of experience in customer service in a fast-paced environment.
- Fluency in both English and French.
- Exceptional customer service skills and the ability to work independently and in a team.
We offer a range of benefits, including:
- Great work-life balance.
- Personal travel privileges with PAL and interline agreements with multiple airlines.
- Comprehensive health benefits and a defined contribution pension plan.
- Employee stock purchase plan and tuition assistance program.
- Employee and family assistance programs and opportunities for growth and development.
Applications will be accepted until further notice. PAL Airlines is committed to fostering an inclusive work environment that celebrates diversity, equity, and inclusion. We encourage candidates from all backgrounds to apply.
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