Bilingual Operations Coordinator

4 weeks ago


Toronto, Ontario, Canada Cascades Full time
About the Role

We are seeking a highly skilled Bilingual Dispatcher to join our team at Cascades Recovery + division in Scarborough. As a key member of our operations team, you will play a critical role in ensuring the efficient and cost-effective dispatch of work, utilizing available drivers and equipment.

Key Responsibilities
  • Dispatch work in a manner that maximizes efficiency and minimizes costs.
  • Modify routes as required to maintain efficiency and customer satisfaction.
  • Coordinate trailer shunting with plants to ensure seamless productivity.
  • Inform plants of any changes to inbound and outbound loads that may impact workflow.
  • Respond to emails and phone calls promptly and professionally.
  • Monitor route performance and production in real-time for assigned drivers.
  • Utilize systems such as Geotab and Power BI to achieve service level and efficiency targets.
  • Liaise with Account Management and Customer Service to communicate service interruptions or site-level issues.
  • Review previous day's route performance to identify areas for improvement.
Requirements
  • 3 years industry experience.
  • Ability to communicate professionally over radio, phone, and email.
  • Strong verbal and written communication skills with a focus on organization.
  • Dependable attendance.
  • Positive team attitude.
  • Above average math skills.
  • Self-motivated problem solver.
  • At least 3 years experience with computers and proficiency in Microsoft Word, Excel, and Outlook.
  • Bilingual (English & French) required.
  • Power BI and Geotab experience an asset.
About Cascades

Cascades is a leader in sustainable development, committed to respecting the true nature of our 10,000 talents. We offer a range of benefits, including flexible work arrangements, profit sharing, and a comprehensive pension plan. If you are a motivated and organized individual with a passion for logistics, we encourage you to apply for this exciting opportunity.



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