Bilingual Service Delivery Manager

6 days ago


Ottawa, Ontario, Canada GardaWorld Full time
About the Role

We are seeking a highly skilled and experienced Bilingual Service Delivery Manager to join our team at GardaWorld. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.

Key Responsibilities
  • Develop and implement strategic plans to drive business growth and expansion
  • Lead and manage cross-functional teams to achieve operational excellence
  • Collaborate with stakeholders to identify and capitalize on new business opportunities
  • Monitor and analyze key performance indicators to inform business decisions
  • Provide exceptional customer service and support to internal and external stakeholders
Requirements
  • 5+ years of experience in a leadership or management role
  • Proven track record of driving business growth and improvement
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Bilingual (English and French) language proficiency


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