Current jobs related to Applications Support Specialist - Halifax, Nova Scotia - Halifax Water

  • Application Support Technical Specialist

    1 month ago

    Halifax, Nova Scotia, Canada Emera Inc Full time

    Job Title: Application Support Technical SpecialistWe are seeking a highly skilled Application Support Technical Specialist to join our team at Emera Inc. As a key member of our IT Customer Experience Team, you will play a critical role in supporting the NS Power Advanced Metering Infrastructure (AMI) solution.Key Responsibilities:Implement, configure, and...

  • Application Support Technical Specialist

    1 month ago

    Halifax, Nova Scotia, Canada Emera Inc Full time

    Job Title: Application Support Technical SpecialistWe are seeking a highly skilled Application Support Technical Specialist to join our team at Emera Inc. As a key member of our IT Customer Experience Team, you will play a critical role in supporting the NS Power Advanced Metering Infrastructure (AMI) solution.Key Responsibilities:Implement, configure, and...

  • Mental Health Support Specialist

    2 weeks ago

    Halifax, Nova Scotia, Canada JAZ Community Support Limited Full time

    Job Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a skilled Mental Health Support Specialist to join our team. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in achieving their personal goals and improving their overall well-being.Key Responsibilities:Assess client needs and...

  • Mental Health Support Specialist

    1 week ago

    Halifax, Nova Scotia, Canada JAZ Community Support Limited Full time

    Job Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a skilled Mental Health Support Specialist to join our team. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in managing their mental health.Key Responsibilities:Provide support and guidance to clients in managing their mental...

  • Mental Health Support Specialist

    1 week ago

    Halifax, Nova Scotia, Canada JAZ Community Support Limited Full time

    Job Title: Mental Health Support SpecialistWe are seeking a skilled Mental Health Support Specialist to join our team at JAZ Community Support Limited. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in managing their mental health.Key Responsibilities:Assess client needs and develop personalized support...

  • Mental Health Support Specialist

    2 weeks ago

    Halifax, Nova Scotia, Canada JAZ Community Support Limited Full time

    Job Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a skilled Mental Health Support Specialist to join our team. As a Mental Health Support Specialist, you will work with clients to provide support and guidance in achieving their goals and improving their overall well-being.Key Responsibilities:Assess client needs and develop...

  • Senior Application Support Specialist

    2 weeks ago

    Halifax, Nova Scotia, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the Opportunity?We are seeking a skilled Application Support Specialist to join our team at the Royal Bank of Canada. As a key member of our support team, you will be responsible for ensuring the stability and availability of our Sophis application, which is critical to the equity derivatives business. This includes...

  • Mental Health Support Specialist

    2 weeks ago

    Halifax, Nova Scotia, Canada JAZ Community Support Limited Full time

    Job Title: Mental Health Support SpecialistWe are seeking a dedicated and compassionate Mental Health Support Specialist to join our team at JAZ Community Support Limited. As a key member of our community outreach team, you will play a vital role in providing support and services to individuals and families in need.Key Responsibilities:Provide individual and...

  • Mental Health Support Specialist

    2 weeks ago

    Halifax, Nova Scotia, Canada JAZ Community Support Limited Full time

    Job Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a dedicated and compassionate Mental Health Support Specialist to join our team. As a key member of our community support team, you will work closely with clients to provide support and guidance in achieving their goals and improving their overall well-being.Key...

  • Mental Health Support Specialist

    1 week ago

    Halifax, Nova Scotia, Canada JAZ Community Support Limited Full time

    Job Title: Mental Health Support SpecialistJAZ Community Support Limited is seeking a dedicated and compassionate Mental Health Support Specialist to join our team. As a key member of our community support team, you will provide support and guidance to individuals with mental health disabilities, helping them to achieve their goals and improve their overall...

  • IT Application Support Specialist

    3 weeks ago

    Halifax, Nova Scotia, Canada Emera Inc Full time

    Job Title: IT Application Support AnalystWe are seeking a highly skilled IT Application Support Analyst to join our team at Emera Inc. As an IT Application Support Analyst, you will be responsible for providing technical support and assistance to our customers, ensuring that our computer systems and applications are running smoothly and efficiently.Key...

  • IT Application Support Specialist

    3 weeks ago

    Halifax, Nova Scotia, Canada Emera Inc Full time

    Job Title: IT Application Support AnalystWe are seeking a highly skilled IT Application Support Analyst to join our team at Emera Inc. As an IT Application Support Analyst, you will be responsible for providing technical support and assistance to our customers, ensuring that our computer systems and applications are running smoothly and efficiently.Key...

  • IT Application Support Specialist

    1 month ago

    Halifax, Nova Scotia, Canada Emera Inc Full time

    Job Title: IT Application Support AnalystWe are seeking a highly skilled IT Application Support Analyst to join our team at Emera Inc. As a key member of our IT Customer Experience Team, you will play a critical role in supporting our Advanced Metering Infrastructure (AMI) solution.Key Responsibilities:Implement, configure, and maintain software applications...

  • IT Application Support Specialist

    1 month ago

    Halifax, Nova Scotia, Canada Emera Inc Full time

    Job Title: IT Application Support AnalystWe are seeking a highly skilled IT Application Support Analyst to join our team at Emera Inc. As a key member of our IT Customer Experience Team, you will play a critical role in supporting our Advanced Metering Infrastructure (AMI) solution.Key Responsibilities:Implement, configure, and maintain software applications...

  • IT Application Support Specialist

    1 month ago

    Halifax, Nova Scotia, Canada Emera Inc Full time

    Job Title: IT Application Support AnalystWe are seeking a highly skilled IT Application Support Analyst to join our IT Business Support team in a full-time permanent position. As a key member of our team, you will be responsible for analyzing, implementing, and maintaining computer systems that achieve the service levels established for designated...

  • IT Application Support Specialist

    1 month ago

    Halifax, Nova Scotia, Canada Emera Inc Full time

    Job Title: IT Application Support AnalystWe are seeking a highly skilled IT Application Support Analyst to join our IT Business Support team in a full-time permanent position. As a key member of our team, you will be responsible for analyzing, implementing, and maintaining computer systems that achieve the service levels established for designated...

  • IT Application Support Specialist

    3 weeks ago

    Halifax, Nova Scotia, Canada Nova Scotia Power Full time

    Job Title: IT Application Support Analyst (OT)Company: Nova Scotia Power, Corp. Tech. Business SupportLocation: Ragged Lake, Halifax, NSClosing Date: Not specifiedAbout the RoleThe IT Application Support Analyst (OT) is a key position in Nova Scotia Power's Corp. Tech. Business Support team. Under the direction of the Manager, IT Grid & Energy Delivery, this...

  • IT Application Support Specialist

    3 weeks ago

    Halifax, Nova Scotia, Canada Nova Scotia Power Full time

    Job Title: IT Application Support Analyst (OT)Company: Nova Scotia Power, Corp. Tech. Business SupportLocation: Ragged Lake, Halifax, NSClosing Date: Not specifiedAbout the RoleThe IT Application Support Analyst (OT) is a key position in Nova Scotia Power's Corp. Tech. Business Support team. Under the direction of the Manager, IT Grid & Energy Delivery, this...

  • IT Application Support Specialist

    3 weeks ago

    Halifax, Nova Scotia, Canada Nova Scotia Power Full time

    Job Title: IT Application Support Analyst (OT)Company: Nova Scotia Power, Corp. Tech. Business SupportLocation: Ragged Lake, Halifax, NSClosing Date: Not specifiedAbout the RoleThe IT Application Support Analyst (OT) is a key position in Nova Scotia Power's Corp. Tech. Business Support team. Under the direction of the Manager, IT Grid & Energy Delivery, this...

  • Application Support Specialist

    1 month ago

    Halifax, Nova Scotia, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a skilled Application Support Analyst to join our team at Royal Bank of Canada. As a key member of our Equity Derivatives business, you will be responsible for providing critical support to our Valuation Management application.Key ResponsibilitiesMaintain and troubleshoot the Valuation Management application to ensure seamless...

Applications Support Specialist

3 months ago

Halifax, Nova Scotia, Canada Halifax Water Full time

Competition: HW24-120E

Department: Corporate Services

Primary Function: Responsible for the installation, configuration, support, and maintenance of Halifax Water's applications.

Duties & Responsibilities:

Strategy & Planning

  • Collaborate with various Business Units to ensure their needs are thoroughly documented.
  • Maintain comprehensive documentation of application configurations and architecture.
  • Stay updated with current industry trends, best practices, and procedures.
  • Plan and execute tasks related to the implementation of new application initiatives.
  • Consult with the Enterprise Architect to ensure the Enterprise Architecture remains current.

Acquisition & Deployment

  • Plan, test, and manage the rollout of new features.

Operational Management

  • Address break/fix issues promptly using the Halifax Water ticketing system.
  • Install, configure, upgrade, maintain, and document the application environment.
  • Ensure adherence to best practices.
  • Implement security best practices and follow Halifax Water policies to safeguard corporate data.
  • Create and maintain workflows as necessary.
  • Develop/update sites, lists, libraries, templates, themes, site definitions, content types, GIS Services, etc.
  • Ensure synchronization across all environments (DEV, QA, PROD).
  • Conduct upgrades, testing, and patch management.
  • Monitor system performance, including disk space usage.
  • Track all change requests related to the applications.
  • Manage all tickets associated with the application.
  • Coordinate with vendors as needed.
  • Generate custom database reports.

Training

  • Stay current with required training for supported applications.
  • Provide training to staff on application usage.
  • Perform additional duties as assigned.

Reporting Relationships:

Reports to: Application Coordinator
Supervises: N/A

Minimum Qualifications:

Education and Experience:

  • Education: Post-secondary degree or diploma in Computer Science, Information Technology, Geomatics, Geography, or equivalent training and experience.

  • Experience: Minimum of 5 years as an Application Administrator.
  • Hands-on experience with Microsoft Windows Operating System environments.
  • Knowledge of applicable data privacy practices and laws.
  • Familiarity with fundamental ITIL principles.
  • Experience in administering business applications.
  • Experience with GIS solutions for business applications.
  • Proficiency in SQL.

Other Requirements:

  • ITIL Foundations certification or willingness to obtain within 6 months of hire.
  • Preferred certifications: Microsoft Certified (e.g., MCSE, MCSA) or GIS Professional Certification (e.g., GISP).
  • Access to reliable transportation.
  • Willingness to undertake and maintain safety training, including First Aid and Globally Harmonized System (GHS).

Knowledge, Skills, and Abilities:

  • Strong interpersonal and relationship-building skills.
  • Excellent written and verbal communication abilities.
  • Capability to present ideas in an accessible manner.
  • Understanding of organizational goals and objectives.
  • Self-motivated and proactive.
  • Attention to detail.
  • Analytical and problem-solving skills.
  • Able to work collaboratively in a team-oriented environment.
  • Strong customer service orientation.
  • Knowledge of GIS-centric solutions for water distribution and wastewater collection workflows.

Hours of Work: As per Collective Agreement
Wage Rate: As per Collective Agreement