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Restaurant Operations Manager

2 months ago


Truro, Nova Scotia, Canada Amioun Holdings Limited Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Amioun Holdings Limited. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management: Supervise a team of more than 20 staff members, providing guidance and support to ensure that they are meeting their job responsibilities and providing excellent customer service.
  • Operational Management: Develop and implement operational procedures to ensure that the restaurant is running efficiently and effectively, including managing inventory, controlling costs, and maintaining high standards of quality and cleanliness.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and concerns in a timely and professional manner.
  • Marketing and Sales: Participate in marketing plans and implementation, including developing and executing sales strategies to increase revenue and customer engagement.
  • Financial Management: Manage the restaurant's finances, including balancing cash and completing balance sheets, cash reports, and related forms.
Requirements
  • Education: College/CEGEP degree in a related field, such as hospitality or business.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Excellent leadership and management skills, with the ability to motivate and inspire a team. Strong operational management skills, with the ability to develop and implement effective procedures. Excellent customer service skills, with the ability to respond to customer needs and concerns in a timely and professional manner. Strong marketing and sales skills, with the ability to develop and execute sales strategies to increase revenue and customer engagement. Strong financial management skills, with the ability to manage the restaurant's finances effectively.
Work Environment

The Restaurant Manager will work in a fast-paced environment, with a high level of pressure to meet customer expectations and maintain high standards of quality and cleanliness. The role will require the ability to work under pressure, with a high level of attention to detail and the ability to multitask effectively.

Personal Suitability
  • Accurate: The ability to accurately manage the restaurant's finances and maintain high standards of quality and cleanliness.
  • Client Focus: The ability to provide exceptional customer service and respond to customer needs and concerns in a timely and professional manner.
  • Dependability: The ability to be reliable and dependable, with a strong work ethic and a commitment to meeting deadlines.
  • Efficient Interpersonal Skills: The ability to communicate effectively with staff, customers, and suppliers, with a high level of interpersonal skills and the ability to build strong relationships.
  • Excellent Oral Communication: The ability to communicate effectively with staff, customers, and suppliers, with a high level of oral communication skills and the ability to articulate ideas and concepts clearly.
  • Excellent Written Communication: The ability to communicate effectively in writing, with a high level of written communication skills and the ability to articulate ideas and concepts clearly.
  • Flexibility: The ability to adapt to changing circumstances and priorities, with a high level of flexibility and the ability to adjust to new situations.
  • Organized: The ability to prioritize tasks and manage time effectively, with a high level of organization and the ability to maintain a high level of productivity.
  • Reliability: The ability to be reliable and dependable, with a strong work ethic and a commitment to meeting deadlines.
  • Team Player: The ability to work effectively as part of a team, with a high level of teamwork and collaboration skills and the ability to build strong relationships with colleagues.