National Account Manager
2 months ago
The National Account Manager will play a pivotal role in elevating Taymor's market presence within Canada's largest building supply retailers. The mandate of the role is to grow sales, increase gross margins, and solidify Taymor's position as a top choice for national accounts and big-box retailers.
Key Responsibilities- Strategic Relationship Management
- Lead strategic national account planning to expand Taymor's market share with target customers.
- Build and maintain high-level relationships with key management across large national retailers.
- Represent Taymor at trade associations, customer shows, and other networking activities within the DIY and contractor-focused markets.
- Opportunity Management
- Drive sales growth and market share with national accounts such as Kent, Home Depot, Rona, Orgill, BMR, Peavey, Federated Co-op, CTC, and Home Hardware.
- Lead annual negotiations and reviews with buying groups and national accounts.
- Coach and manage a dedicated team to ensure effective sales strategies and successful product launches.
- Delivery & Support
- Regularly review team performance, holding them accountable for delivering results.
- Collaborate with product management on pricing strategies and tactical initiatives.
- Support supply chain and inventory management teams to optimize inventory and on-time delivery performance.
- Sales Growth Generation
- Sales Account Management
- Strategic Relationship Building
- Strategic Planning & Decision Making
- Product Knowledge
- 5+ years of success working within the DIY home improvement sector or contractor-focused lumber yards.
- Prior people management experience – sales teams in particular as this role supports a small team of Outside Sales and Sales Agents.
- 3+ years of retail omnichannel experience.
- Experience in the door & hardware or plumbing channels would be viewed as an asset.
- Proficiency in MS Office Suite and CRM systems.
- Strong ability to communicate technical product features effectively.
- Travel required (40%) to engage with customers and adequately support the sales team.
- Fluency in both Canadian official languages would be viewed as an asset. (English/French)
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