Claims Client Service Representative
2 months ago
We are seeking a highly skilled Claims Client Service Representative to join our team at Co-operators. As a key member of our Claims team, you will play a critical role in delivering an exceptional claims experience for our clients.
Key Responsibilities- Provide exceptional client service in accordance with our claims service and quality standards.
- Respond to losses presented by insureds, determining the cause of loss, collecting claims details, and providing information on next steps.
- Respond to client inquiries and counsel them on the different options available in reporting their claims.
- Identify claim scenarios that require further investigation and escalate as required.
- Offer feedback to our leadership team on efficiencies for processes and procedures that will enhance the client experience.
- One year of customer service experience.
- Sound knowledge of client service principles.
- Proficiency using Microsoft Office software, internet, and email systems.
- Will to work towards provincial adjuster licenses and/or Chartered Insurance Professional (CIP) designation.
- Post-secondary diploma in Insurance is an asset.
- Contact centre experience, basic understanding of claims concepts and practices for auto and property insurance coverage is an asset.
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension, and benefits.
This role operates in a contact centre environment where a high level of audio and visual concentration is required for extended periods of time. Rotational shifts outside of standard business hours, Monday through Friday, may be required. Rotational on-call schedule, with shifts during evenings and weekends, may be required. Extended work hours, including evenings and weekends, may be required. Potential exposure to conditions that require health and safety protection, such as chemicals, noise, dust, and debris, may be present. This role may involve direct contact with clients and/or service providers in their environment. You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate. You will be expected to work in-office for the first 3-6 months during your onboarding/learning period.
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Claims Client Service Representative
3 weeks ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Client Service RepresentativeAt Co-operators, we're committed to creating peace of mind for our clients and communities. As a Claims Client Service Representative, you'll play a critical role in delivering an exceptional claims experience.Key Responsibilities:Provide exceptional client service in accordance with our claims service and...
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Claims Client Service Representative
3 weeks ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Client Service RepresentativeAt Co-operators, we're committed to creating peace of mind for our clients and communities. As a Claims Client Service Representative, you'll play a critical role in delivering an exceptional claims experience.Key Responsibilities:Provide exceptional client service in accordance with our claims service and...
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Claims Client Service Representative
1 month ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Client Service RepresentativeAt Co-operators, we're committed to delivering exceptional claims experiences for our clients. As a Claims Client Service Representative, you'll play a critical role in achieving this goal.Key Responsibilities:Provide exceptional client service in accordance with our claims service and quality standards.Respond...
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Claims Client Service Representative
1 month ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Client Service RepresentativeAt Co-operators, we're committed to delivering exceptional claims experiences for our clients. As a Claims Client Service Representative, you'll play a critical role in achieving this goal.Key Responsibilities:Provide exceptional client service in accordance with our claims service and quality standards.Respond...
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Claims Client Service Representative
1 month ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Client Service RepresentativeAt Co-operators, we're committed to delivering exceptional claims experiences for our clients. As a Claims Client Service Representative, you'll play a critical role in achieving this goal.About the Role:Provide exceptional client service in accordance with our claims service and quality standards.Respond to...
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Claims Client Service Representative
1 month ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Client Service RepresentativeAt Co-operators, we're committed to delivering exceptional claims experiences for our clients. As a Claims Client Service Representative, you'll play a critical role in achieving this goal.About the Role:Provide exceptional client service in accordance with our claims service and quality standards.Respond to...
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Claims Client Service Representative
1 month ago
Calgary, Alberta, Canada Co-operators Full timeAbout the RoleAs a Claims Client Service Representative at Co-operators, you will play a critical role in delivering an exceptional claims experience for our clients. You will offer guidance by answering incoming calls and providing meaningful direction, while ensuring efficiency and timeliness for all inquiries.Key ResponsibilitiesProvide exceptional client...
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Claims Client Service Representative
2 months ago
Calgary, Alberta, Canada Co-operators Full timeAbout the RoleWe are seeking a highly skilled Claims Client Service Representative to join our team at Co-operators. As a key member of our Claims team, you will play a critical role in delivering an exceptional claims experience for our clients.Key ResponsibilitiesProvide exceptional client service in accordance with our claims service and quality...
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Claims Client Service Representative
2 months ago
Calgary, Alberta, Canada Co-operators Full timeAbout Co-operatorsCo-operators is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.The OpportunityWe are seeking a Claims Client Service Representative to join our team of knowledgeable and trusted professionals who serve our clients with compassion and operate with high-integrity.Key...
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Claims Representative
2 weeks ago
Calgary, Alberta, Canada Definity Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Claims Representative to join our team at Definity. As a Claims Representative, you will be responsible for investigating and settling first-party automobile claims in a fair and timely manner.Key ResponsibilitiesInvestigate and settle first-party automobile claims in accordance with company...
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Claims Representative
1 month ago
Calgary, Alberta, Canada Definity Full timeAbout UsDefinity is a leading insurance company that values diversity, equity, and inclusion. We're seeking a talented Claims Representative to join our team. As a Claims Representative, you will be responsible for investigating and settling first-party automobile claims. You will provide prompt, courteous, accurate, and fair claims service to all customers,...
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Claims Representative
1 month ago
Calgary, Alberta, Canada Definity Full timeAbout UsDefinity is a leading insurance company that values diversity, equity, and inclusion. We're seeking a talented Claims Representative to join our team. As a Claims Representative, you will be responsible for investigating and settling first-party automobile claims. You will provide prompt, courteous, accurate, and fair claims service to all customers,...
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Claims Representative
4 weeks ago
Calgary, Alberta, Canada Definity Full timeJob Title: Representative, ClaimsAt Definity, we're seeking a skilled Representative, Claims to join our team. As a key member of our claims department, you'll play a vital role in providing exceptional customer service and ensuring timely resolution of automobile claims.Key Responsibilities:Investigate and settle first-party automobile claims in a fair and...
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Claims Representative
4 weeks ago
Calgary, Alberta, Canada Definity Full timeJob Title: Representative, ClaimsAt Definity, we're seeking a skilled Representative, Claims to join our team. As a key member of our claims department, you'll play a vital role in providing exceptional customer service and ensuring timely resolution of automobile claims.Key Responsibilities:Investigate and settle first-party automobile claims in a fair and...
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Claims Representative
1 week ago
Calgary, Alberta, Canada Definity Full timeJob SummaryWe are seeking a highly skilled Claims Representative to join our team at Definity. As a Claims Representative, you will be responsible for investigating and settling first-party automobile claims. This is a fantastic opportunity to work in a dynamic and inclusive environment where you can make a real difference in the lives of our customers.Key...
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Claims Representative I, Bodily Injury
4 weeks ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Representative I, Bodily InjuryAt Co-operators, we're committed to creating peace of mind for our clients and communities. As a Claims Representative I, Bodily Injury, you'll play a vital role in delivering exceptional client service and ensuring the integrity of our claims process.Key Responsibilities:Investigate and interpret coverage to...
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Claims Representative I, Bodily Injury
4 weeks ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Representative I, Bodily InjuryAt Co-operators, we're committed to creating peace of mind for our clients and communities. As a Claims Representative I, Bodily Injury, you'll play a vital role in delivering exceptional client service and ensuring the integrity of our claims process.Key Responsibilities:Investigate and interpret coverage to...
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Claims Representative II
1 week ago
Calgary, Alberta, Canada Co-operators Full timeAt Co-operators, we're committed to creating peace of mind for our clients and communities. Our Claims team is dedicated to delivering exceptional service and innovative solutions.The Opportunity:We're seeking a skilled Bodily Injury Claims Representative II to join our team. As a key member of our Claims team, you'll be responsible for investigating,...
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Auto Bodily Injury Claim Representative
1 month ago
Calgary, Alberta, Canada 570 The Dominion of Canada General Full timeJob Title: Auto Bodily Injury Claim RepresentativeJob Summary:We are seeking a highly skilled and experienced Auto Bodily Injury Claim Representative to join our team. As an Auto Bodily Injury Claim Representative, you will be responsible for investigating and evaluating bodily injury claims, determining coverage, and providing excellent customer service to...
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Auto Bodily Injury Claim Representative
2 weeks ago
Calgary, Alberta, Canada Travelers Full timeJob Title: Auto Bodily Injury Claim RepresentativeJob Summary:We are seeking a highly skilled and detail-oriented Auto Bodily Injury Claim Representative to join our team. As a key member of our claims team, you will be responsible for investigating and evaluating claims to determine coverage and liability.Key Responsibilities:Investigate and evaluate claims...
