Human Resources Director

1 month ago

Toronto, Ontario, Canada Hilton Worldwide, Inc. Full time
Assistant Director of Human Resources

At Hilton Worldwide, Inc., we are seeking a highly skilled and experienced Assistant Director of Human Resources to join our team. This role is responsible for assisting the Director in the direction and administration of the Human Resources function, ensuring the delivery of outstanding guest service and financial profitability.

Key Responsibilities:
  • Assist the Director in planning and managing all functions of team member relations, including recruitment and selection, continuous learning, training and development, performance management, coaching and counselling, and health & safety.
  • Manage and supervise the daily activities of the Human Resources department, fostering positive team member relations and providing a favourable climate for continuous and effective employer-team member relations within the hotel.
  • Build and maintain a positive working relationship between the hotel and recognized Union, addressing issues that arise from a labour relations perspective.
  • Provide Department Heads with the necessary support for continuous learning, training and development of their team members, promoting and organizing regular team member performance development reviews in all departments of the hotel.
  • Work with management and team members to ensure the effective facilitation of upward and downward communication, participating and directing hotel action plans based on the results of the Team Member Engagement Survey.
  • Develop, plan and coordinate Human Resource programs within the Hotel in accordance with Company Human Resources policies, practices and procedures.
  • Advise and ensure compliance with local legislation concerning team members and working conditions, making recommendations to the Executive Team on all people-related issues.
  • Handle all accident/illness related (WSIB) administration, filing reports, managing claims, monitoring and implementing RTW programs.
  • Assist with the delivery of training programs, including Hilton Brand Orientation, and be responsible for full-cycle recruitment initiatives for all positions.
  • Maintain the accuracy and integrity of the Human Resources Information System and Payroll, recommending organizational or procedural changes affecting administrative, clerical or HRIS activities.
  • Control costs when possible and assist in meeting hotel/departmental financial targets, ensuring pay reviews/absence monitoring/wage queries are managed in line with company guidelines.
  • Ensure completion of training for hotel security, fire regulations and other health and safety legislation, working with local organizations and schools to promote the hospitality industry.
  • Manage investigations and resolutions of team member and management queries.

As an Assistant Director of Human Resources serving Hilton brands, you will be working on behalf of our Team Members, Guests, and Stakeholders, promoting a culture of excellence and delivering exceptional guest experiences.

Previous HR managerial experience and previous experience working with payroll systems and processes are essential for this role. If you are passionate about delivering exceptional guest experiences and have a strong background in Human Resources, we encourage you to apply for this exciting opportunity.

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