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Customer Experience Specialist

2 months ago

Peterborough, Ontario, Canada Bell Canada Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities

  • Provide personalized service to customers, understanding their needs and preferences to offer tailored solutions.
  • Stay up-to-date on the latest products and services, including features, benefits, and promotions.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Participate in ongoing training and development to enhance product knowledge and sales skills.
  • Contribute to a positive and inclusive work environment, fostering a culture of respect and teamwork.

What We Offer

  • A competitive compensation package, including incentives and rewards for outstanding performance.
  • A comprehensive benefits program, including health, dental, and vision coverage.
  • Opportunities for career growth and advancement within the company.
  • A dynamic and supportive work environment, with a focus on employee wellness and development.

Requirements

  • High school diploma or equivalent required; post-secondary education an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
  • Proven sales and customer service experience, preferably in a retail environment.
  • Able to work a flexible schedule, including evenings and weekends.
  • Fluency in English; bilingualism an asset.

Why Work with Us

Bell Canada is a leading telecommunications company, committed to delivering exceptional customer experiences and innovative solutions. As a member of our team, you will have the opportunity to work with a diverse range of products and services, while contributing to a dynamic and supportive work environment.