Professional Services Director

7 hours ago

Mississauga, Ontario, Canada Ghai Travels Inc Full time
Job Description

Ghai Travels Inc is seeking a highly skilled Professional Services Manager to lead our service operations team.

Key Responsibilities
  • Coordinate and manage projects and programs to ensure timely delivery and high-quality results.
  • Direct the operations of our service department, overseeing staff and resources to achieve business objectives.
  • Evaluate the performance of our service establishments, identifying areas for improvement and implementing strategies to enhance customer satisfaction.
  • Plan and organize the operations of our service establishments, ensuring alignment with business goals and objectives.
  • Provide expert guidance and support to clients, responding to their needs and delivering tailored solutions.
  • Hire, train, and develop a high-performing team of service professionals, fostering a culture of excellence and innovation.
  • Manage budgets and expenditures, ensuring effective resource allocation and financial performance.
  • Advise and direct staff on service quality assessment strategies, driving continuous improvement and excellence.
  • Represent Ghai Travels Inc in various economic and social organizations, promoting our brand and services.
Requirements
  • 2 years of experience in a similar role, with a proven track record of success.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the industry.

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