Counter Sales Representative

2 months ago

Vernon, British Columbia, Canada Uni-Select Inc. Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Counter Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling and supporting a diversified line of automotive parts, and contributing to the growth and profitability of our business.

**Key Responsibilities:**

  • Provide a positive and welcoming attitude to all customers, both in person and over the phone.
  • Sell and support a wide range of automotive parts, promoting private brands and e-commerce channels whenever possible.
  • Handle customer transactions, including sales, returns, and defectives, in a timely and efficient manner.
  • Ensure customer parts orders are accurately filled and delivered in a timely manner.
  • Reconcile transaction history and drawer at the conclusion of each shift.
  • Operate the store point of sale system, internet, and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
  • Assist with merchandising activities, maintaining standards of appearance, and coordinating with employees to execute plan-o-grams, product presentation, inventory management, signage, and product initiatives.
  • Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
  • Work with the management team to address customer service issues, complaints, and business opportunities.
  • Contribute to improvements in branch sales and profitability.
  • Adhere to inventory control programs, in-stock standards, and operating procedures.
  • Effectively communicate with all store and support center team members, management, and customers.
  • Perform other store support-related duties, including supporting warehouse functions and delivery/pickup of product as required.

**Requirements:**

  • Minimum 1 year of experience in the automotive aftermarket parts industry.
  • Excellent customer service and sales skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong communication and teamwork skills.
  • Ability to lift up to 50 pounds and stand for long periods.

**Why Uni-Select Inc.?**

We are a leading Canadian company in the automotive aftermarket industry, part of the LKQ Group - North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper banner.

We are a team of passionate individuals with a fresh vision and a recently reinvigorated leadership team. Collaboration is at the core of our success. Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.

Uni-Select Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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