Automotive Parts Sales Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Counter Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling a diversified line of automotive parts.
Key Responsibilities:
- Provide a positive and welcoming attitude to all customers, both in person and over the phone.
- Sell and support a variety of products, promoting private brands and e-commerce channels whenever possible.
- Handle customer transactions, including sales, returns, and defectives, in a timely and efficient manner.
- Ensure customer parts orders are accurately filled and delivered in a timely manner.
- Reconcile transaction history and drawer at the conclusion of each shift.
- Operate the store's point of sale system, internet, and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
- Assist with merchandising activities, maintaining standards of appearance, and coordinating with employees to execute plan-o-grams and product initiatives.
- Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
- Work with the management team to address customer service issues, complaints, and business opportunities.
- Contribute to improvements in branch sales and profitability.
- Adhere to inventory control programs, in-stock standards, and all operating procedures.
- Effectively communicate with all store and support center team members, management, and customers.
Requirements:
- Minimum 1 year of experience in the automotive aftermarket parts industry.
About Us:
We are a Canadian company, part of the LKQ Group, a leading provider of alternative vehicle collision replacement products and aftermarket parts. Our team is passionate about delivering exceptional customer service and providing opportunities for growth and development.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a motivated and customer-focused individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity.
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